Simplifai
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About
Simplifai offers Agentic AI solutions designed to transform challenges into opportunities for businesses, particularly within the insurance industry. Their AI Agents help reduce operational costs by boosting efficiency, improve customer satisfaction by delivering fast and accurate service, and ensure enterprise-grade scalability to support growth. The platform enables users to utilize pre-configured AI Agents like Bodily Injury, Motor, and Travel agents, or create custom ones. Simplifai aims to simplify claims processes, document handling, email processing, and chat interactions through end-to-end automation. Their solutions are compliant with GDPR and ISO/IEC 27001:2013, ensuring data privacy and security. They also provide features like in-depth page-wise document classification and multi-language support, leading to increased automation grades and reduced manual handling time for their clients.
Platform
Features
• enterprise-grade scalability
• no-code ai automation platform
• gdpr and iso/iec compliant
• chat processing (24/7 assistance)
• email processing automation
• document processing (ocr, nlu, page-wise classification)
• end-to-end claims automation
• ai agents for insurers
FAQs
By when can we expect break-even point and Return-on-Investment (ROI)?
We provide the best-in-industry implementation time of about 4 weeks resulting in early realization of Return-of-Investment. The average time-period for achieving break-even point is approximately 6 months from project launch.
Can the AI-powered modules answer multiple questions?
Yes, all Simplifai’s AI Solutions have the capability to understand and answer multiple questions. We train our solutions to understand the intention of information received as well as extracting relevant data in the form of entities such as name, account number, address, etc.
Can the solution handle page wise classification?
Yes, Simplifai solution can handle page wise classification. The Document Processing Solution can classify and process each individual page inside a document containing multiple pages. It can interpret text in pages having different formats with a single solution. It can also split a document into individual pages while extracting information, merge pages of the same type and send them to the action flow and carry out various business decisions based on diversity in page types. This feature can help you handle complex documents with multiple sections and formats more efficiently and accurately.
What unique services do you provide in document processing?
Simplifai AI provides in-depth page-wise classification for documents, end-to-end automation from identifying data to updating systems, and best-in-class compliance with GDPR/ISO for data security.
How can document handling through AI reduce my operational cost?
Businesses spend heavily on document handling process. With our Simplifai AI solution you can replace the manual document handling process with our AI-driven document handling solution.
How can GDPR and compliance be handled by AI?
Simplifai AI handles GDPR and compliance by following a ‘privacy by design’ approach and being compliant with GDPR and ISO/IEC 27001:2013 protocols, prioritizing data protection from design to development.
Up to what extent can AI handle claims?
Simplifai AI solutions handle end-to-end claims processing by identifying information from interactions, promptly addressing requests, automating opening/settlement, and identifying business expansion opportunities within existing accounts.
Can I rely on AI solution for data handling and data accuracy?
Yes, you can rely on Simplifai AI solutions for reliable data handling and accuracy. It uses natural language technologies to understand human communication, providing quick, concise, and accurate resolutions.
How can AI solutions simplify the claim handling process?
Simplifai AI solutions simplify claim handling by automating, speeding up, and improving accuracy of data collection, processing, verification, and analysis. This boosts customer satisfaction and reduces operational costs with end-to-end processing.
How can AI solutions reduce the claim expenses?
Simplifai AI reduces claim expenses by improving combined ratio, reducing over/underpayments via accuracy, minimizing claim leakage/outstanding reserves, and avoiding litigation by enabling quick dispute resolution.
How will this improve employee’s work life?
Simplifai enriches employee work life by automating email, document, and chat handling, enabling them to focus on productive tasks, boosting bandwidth by up to 400%, and achieving 100% compliant end-to-end automation.
What is Simplifai’s Document Processing Module?
The Document Processing module uses AI, OCR, and NLP to process large volumes of documents (email attachments, uploads) by reading unstructured data, extracting relevant data, classifying documents, and updating back-end systems. It's configurable in the no-code Simplifai AI Automation Platform.
What is Simplifai’s Chat Processing Module?
Working 24/7, Simplifai's Chat Processing module enhances customer assistance and provides instant, accurate answers to inquiries. It integrates with Email and Document Processing modules and is configurable in the no-code Simplifai AI Automation Platform.
What is Simplifai’s Email Processing Module?
The Email Processing module uses AI to automate processing of incoming emails within seconds, reducing response time, improving work quality, and saving costs. It reads free-text, executes tasks, and integrates with other modules, configurable in the no-code Simplifai AI Automation Platform.
Can you integrate your AI solutions externally with web portals and third-party systems?
Yes, AI Solutions can be fully integrated with external web portals, CRM, and back-office systems using APIs or RPA. The solution identifies text from web queries, interprets it, and performs suitable actions.
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