Roboware
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About
Roboware offers warehouse automation solutions, providing robots, software, and customer support. They offer robots for sorting, transporting, and storing goods. Their software, STREAMTM, integrates with warehouse management systems. They provide customer support, including troubleshooting and continuous improvement.
Platform
Features
• autonomous mobile robots (amr)
• customer support and maintenance
• proprietary software (streamtm) for wms integration
• shelf transport robots
• automated guided vehicles (agv)
• sorting robots
• warehouse automation solutions
FAQs
はじめてロボットを導入してみたいのですが、どんなサポートがありますか？
Roboware offers comprehensive support, including internal approval assistance, cost-effectiveness simulations, real-world testing, and maintenance.
料金体系はどのような種類があるのでしょうか？
There are subscription and purchase plans. The best plan is proposed according to customer needs.
ロボット使用時の質問や不具合に関するサポート対応を教えてください
Roboware support desk is available 24 hours a day, 365 days a year.
導入前に実機でテスト運用することは可能ですか？
Yes, it is possible. You can bring in the products you are actually considering and test them as many times as you like.
ロボットの概算費用を知りたいです
We will submit a rough estimate according to your situation and requests. Please contact us [here](https://roboware.ai/contact) for details.
遠隔カメラの映像は確認できますか？
Yes, if you request, we can provide the relevant video. *The period during which it can be confirmed is limited.
保守サポートはどんな内容ですか？
Roboware's maintenance support includes 24/7 remote operation and maintenance, as well as on-site (on-site) maintenance support. It includes inquiries regarding daily operations, restoration support in the event of a failure, and regular maintenance. In the unlikely event that the robot has a problem and needs repair, there will be no additional costs for repair parts or engineer dispatch fees.
ロボット導入後の伴走とは具体的にどんなことですか？
Roboware does not just end with the introduction of robots, but also makes proposals that lead to more efficient operation and sales improvements for introducing companies. We also provide data such as the robot's UPH (hourly production capacity) on how much effect is being achieved. Together with maintenance support, dedicated customer support aims to improve production capacity.
実際に導入している企業の現場の見学はできますか？
Yes, it is possible. We hold on-site tours every month at companies that have actually introduced our system.
ロボットの実機はどこで見ることができますか？
Roboware showrooms are located in Ota-ku, Tokyo and Tsurumi-ku, Yokohama, Kanagawa. We can provide guidance according to the robot you would like to see.
まずはサービス資料を確認したい
You can check the Roboware service details and a list of handling robots [here](https://roboware.ai/document/3min-paper).
RobowareとGaussyの違いはなんですか？
Roboware is the service name of the warehouse robot service, and the operating company is Gaussy Co., Ltd. Gaussy Co., Ltd. operates the warehouse sharing service "WareX" in addition to the warehouse robot service "Roboware".
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