
Ringly.io

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About
Ringly.io is an AI phone agent platform designed to automate customer service for e-commerce businesses. It handles over 70% of phone calls by performing tasks like checking order status, answering product questions, recommending items, and recovering abandoned carts with personalized outbound calls. The platform operates 24/7, responds instantly, and can scale automatically to handle over 15 calls simultaneously. It is significantly more cost-effective than human agents, speaking 30 languages and requiring minutes to train. Ringly.io integrates with over 7,000 apps including Shopify, HubSpot, and Zendesk, offering features like knowledge base integration, call analysis, custom actions, and call transfers to human agents when needed. It aims to reduce customer service costs and improve efficiency for online stores.
Platform
Features
• knowledge base integration
• ai call analysis
• ai voicemails
• custom actions with webhooks
• sms messaging during calls
• smart call transfer
• order status checking
• cart recovery calls
FAQs
What is Ringly.io?
Ringly.io is an AI-powered phone agent software that automates customer service for businesses, particularly in e-commerce, handling both inbound and outbound calls.
How do I create AI phone agents with Ringly.io?
Sign up for a free account, choose a template or build from scratch, customize the conversation, connect your phone number, and deploy your agent.
What can an AI phone agent do?
Ringly.io's AI phone agents use real-time speech-to-text, large language models, and natural text-to-speech to communicate, following business rules and transferring calls when needed.
Does Ringly.io offer a free trial?
Yes, Ringly.io offers a 14-day free trial that includes everything you need to get set up, allowing you to test the platform's capabilities before committing.
We already have a support team. Why use Ringly.io?
Ringly.io handles repetitive tasks, freeing your team for complex issues, cutting costs, and providing multilingual support, especially beneficial for scaling businesses.
Can Ringly’s AI phone agents integrate with our current tools?
Yes, Ringly.io integrates with platforms like Shopify, Twilio, and Zapier to handle calls without disrupting current workflows, ideal for businesses with multiple communication channels.
How quickly can I get started?
You can be up and running in just a few minutes by choosing a template, uploading business info, and going live, with no coding required for setup.
What if an AI phone agent says something wrong?
You have full control over your AI agents' speech, tone, and responses. Fallback responses and escalation rules ensure consistency and prevent mistakes.
What if an AI phone agent gets stuck?
If the AI doesn't understand, it can ask for clarification or transfer the call to a human agent based on predefined rules, ensuring smooth customer interactions.
How well does Ringly.io’s AI phone agent system scale?
Ringly.io is built for scalability, maintaining consistent, low-latency performance whether handling 100 or 10,000 calls per day.
Will I need technical help to use Ringly's AI agent platform?
Not necessarily. Ringly.io is designed for non-technical teams to launch AI phone agents without coding, with setup guides and custom integration options available.
Can Ringly.io’s AI phone agent filter robots or voicemails?
Yes, Ringly.io includes built-in voicemail detection and call routing logic to automatically identify robots or voicemails, allowing agents to hang up or leave messages.
Do you really have a 110% money back guarantee?
Yes! If you don't save money compared to human agents within 90 days, you'll get 110% of your money back as part of their guarantee.
What’s included in the 14-day free trial?
The free trial offers the same features as a paid plan, but with half the monthly call minutes, as it's for 14 days, approximately half a month.
What happens if I exceed the usage limits of my plan?
Overages apply; agents remain active, and extra minutes are charged at the end of the month (Start: €0.36/min, Grow: €0.19/min).
Pricing Plans
Start
EUR99.00 / per month• Automate phone calls with AI
• 250 call minutes included
• Basic chat support
• Unlimited agents
• Add custom instructions
• 30 languages
• Upload knowledge
• Call history
• Limited analytics
• Order status lookup actions
Grow
EUR349.00 / per month• 1000 call minutes included
• All Start plan features
• Self-learning AI
• AI knows your customers
• AI call insights
• 30-day onboarding
• Support via chat
• Advanced analytics
• AI remembers conversations
• Prompt engineering advice
Scale
EUR1099.00 / per month• Custom call minutes
• All Grow plan features
• Custom agent and integrations
• Monthly recommendations
• Private Slack channel
• Included onboarding
• Custom integrations
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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