Reviyo
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About
Reviyo is an AI-powered chat marketing solution designed for Shopify merchants to leverage WhatsApp for sales growth. It automates review requests, handles customer support, and facilitates upselling/cross-selling campaigns. Key features include AI-driven automation, analytics dashboards, and integration with popular review apps like Yotpo, Loox, Judge.me, and Stamped. Reviyo offers various pricing plans catering to different sales volumes, from Basic to Premium, with a 7-day free trial available.
Platform
Task
Features
• whatsapp marketing
• shopify integration
• order updates
• abandoned cart reminders
• broadcast marketing campaigns
• customer support channel
• review request automation
• ai chat marketing solution
FAQs
How do I calculate the cost of using WhatsApp Business API for my business?
The cost of a WhatsApp Business API conversation varies depending on the recipient's country code. You must consider the rates for utility conversations, marketing conversations, service conversations, and the country where your clients are located when calculating the cost.
What are utility conversations?
Utility conversations are conversations that assist customers with a specific request or transaction, such as updates on an ongoing transaction, post-purchase notifications, review requests or recurring billing statements.
What are marketing conversations?
Marketing conversations are used by businesses to promote their products or services, provide updates or offer special deals to customers. These types of conversations are not related to specific requests or authentications, but rather are initiated to engage customers and encourage them to take action.
What are service conversations?
All user-initiated conversations are categorized as service conversations. Service conversations are a type of conversation that is initiated by the customer to seek assistance or resolve any issues. Examples of service conversations include customer support, technical support, and general inquiries.
How many Free Conversations do businesses get per month?
The first 1,000 user-initiated conversations each month are free for each WhatsApp Business account. Conversations initiated by businesses are not included in the free tier. The free tier will be updated monthly based on the timezone associated with the WhatsApp Business Account.
What is a 24-hour session?
A 24-hour session is a fixed period of time during which businesses and customers can send and receive any number of messages, including template messages, without paying additional fees. Each 24-hour session results in a single fee, which begins when the communication is initiated by either the business or the user.
What is Conversation-Based Pricing on the WhatsApp Business Platform?
Conversation-Based Pricing is a pricing model in which businesses are charged per conversation, which covers all messages delivered on the WhatsApp Business Platform throughout a 24-hour session.
What if I reach my Monthly Active Contact Limit?
If you reach your Monthly Active Contact limit, you can continue working as per usual but will be charged MAC Overcharges for the excess contacts. MAC Overcharges will be charged at the end of the billing month via your payment method in blocks of 100 MAC's. Every block cost $5.00 additionaly
What is a Monthly Active Contact (MAC)?
Conversations on the WhatsApp Business Platform are interactions between a business and customers via the WhatsApp Business Platform. These conversations are initiated by the user or the business and can include both free-form and pre-written template messages.
How does the free trial work?
You will get immediate access to all Premium plan features (excluding broadcast) and can use up to 5,000 MACs.
Pricing Plans
BASIC
$79.00 / Monthly• 1,000 MAC's
• Own WA business API & number
• Up to 3,000 subscribers database
• WhatsApp Inbox
• WhatsApp AI automations
• Analytics dashboard
• Broadcast campaigns
• Email & chat support
• Self-serve onboarding
GROWTH
$119.00 / Monthly• 2,000 MAC's
• Own WA business API & number
• Up to 6,000 subscribers database
• WhatsApp Inbox
• WhatsApp AI automations
• Analytics dashboard
• Broadcast campaigns
• Email & chat support
• Self-serve onboarding
• Individual strategy sessions
PREMIUM
$249.00 / Monthly• 5,000 MAC's
• Own WA business API & number
• Unlimited subscribers database
• WhatsApp Inbox
• WhatsApp AI automations
• Analytics dashboard
• Broadcast campaigns
• Email & chat support
• Premium onboarding
• Customer success manager
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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