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Referral Factory

Paid
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About

Referral Factory is a referral program software that helps businesses build and manage their referral programs. It offers a drag-and-drop builder, customizable templates, fraud alerts, and various reward options. The software integrates with several CRMs and other tools, and provides detailed analytics. Users can create referral links and share them via various channels. The platform is available in multiple languages and offers a 15-day free trial.

Platform
Web
Keywords
affiliate programreferral softwarecustomer referral programreferral marketingreferral program
Task
referral marketing

Features

email notifications

customizable templates

drag-and-drop builder

custom rewards

fraud alerts

referral link generator

referral program builder

website pop-up and widgets

FAQs

What are referral tools?

Referral tools offer a 'plug and play' solution to launch referral programs. You can create on-brand referral marketing campaigns, generate referral links for all your customers, and see your referral tracking in a dashboard that's auto set up. These tools are used by customers looking to automate much of the management of their referral programs.

What is the best referral software?

There are many referral marketing solutions on the market but we offer the most value for money for sure. With everything built in like page builders, pop ups, widgets, a referral link generator, and much more, you'll be able to get your referral program up and running in no time by choosing the best referral marketing software - rated #1 by Influencer Marketing Hub, Growth Markting Pro, Stack Diary, G2, Caperra and more.

What is a good referral rate for SaaS?

Referral rates can vary as they have many factors of influence. The main ones are: NPS score of the product, value of the reward, and simplicity of user experience. We find that brands who get all three of these elements right normally generate 0.3 referrals per user. That means if you have 1000 people referring, you could generate 300 referrals. This is the industry benchmark for SaaS businesses.

How do I create a referral program?

If you want to create a referral program fast, then use a template to kick start the process. You can find over 100 referral program templates inside Referral Factory that you can copy, edit, and use as your own. This will speed up the entire process from idea to launch, and ensure you get the basics right. You can choose a template by industry or program type, and then customize the text and branding to represent your business. Once you're ready you can launch by inviting your customer using emails, pop ups, pages, widgets, or more!

What is referral tracking software?

Referral tracking software offers you a simple way to track and monitor who referred who in your referral program. This type of software should also show you which of your referrals are successful, so you can easily issue a reward to the person who referred them. If your referral tracking software makes this process smooth and automated, then you've chosen well!

What's the difference between a referral program software and affiliate program software?

Referral program software is often geared at creating an on-brand user experience, where customers participating in your program feel like they are interacting with your native website. Affiliate program software offers you the same robust referral tracking and rewards payouts as referral software, but it lacks on the design customization and integration with your business tools - like your CRM, or your logged in environment, or your website.

Does referral software drive customer loyalty?

Referral software has been known to increase the loyalty of your customers for two main reasons: one is that they are rewarded, which makes them feel like you value them and they are important to your business. The other reason is that the more buying happens in clusters (like groups of friends and families), the more people are likely to stick to a brand. Think about families that all own apple watches and iPhones, and friends that all have the same hobby, all these clusters create a circle of trust and loyalty that is impossible to engineer with any other marketing channels.

Pricing Plans

Starter
$95.00 / monthly

500 Users

1 Campaign

Basic Rewards

Integrations

Templates

Fraud Alerts

Referral Analytics

Basic
$200.00 / monthly

20,000 Users

Unlimited Campaigns

Basic Rewards

Integrations

Templates

Fraud Alerts

Referral Analytics

Teammate Access

Video Call Support

Webhooks & API

Pro
$400.00 / monthly

40,000 Users

Unlimited Campaigns

Basic Rewards

Integrations

Templates

Fraud Alerts

Referral Analytics

Teammate Access

Video Call Support

Webhooks & API

Enterprise
$1000.00 / monthly

100,000+ Users

Unlimited Campaigns

Basic Rewards

Integrations

Templates

Fraud Alerts

Referral Analytics

Teammate Access

Video Call Support

Webhooks & API

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