Recontact
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About
Recontact uses artificial intelligence to analyze sales and support calls, helping organizations audit client interactions more efficiently and cost-effectively. It allows users to import calls from various recording software and generates searchable insights on agent behavior and client interactions within minutes. Key features include automatic violation detection, comprehensive agent performance tracking, call analysis with improvement suggestions, and multi-language search capabilities across thousands of recordings. The first call audit is free, making it an accessible entry for organizations looking to enhance their call center operations. Soon, Recontact will also introduce AI voice agents that can engage with customers in multiple languages.
Platform
Task
Features
• automatically detect violations
• search across multiple languages
• analyze every call
• track agent performance
Pricing Plans
Job Opportunities
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