Ravenna
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About
Ravenna is a modern help desk that meets employees on Slack and Teams, learns from every interaction, and empowers IT, HR, finance, or any other function to deliver instant, effortless experiences. It aims to improve helpdesk operation with AI automation, providing solutions to issues faster with AI responses based on existing knowledge base content. The platform includes features like SLAs, custom request forms, personalized dashboard layouts, searchable tags, email inbox integration, and API connectivity.
Platform
Task
Features
• slack integration
• reporting
• ai responses
• custom views and tags
• request types
• slas
• integrations with existing stack
• knowledge base content generation
Job Opportunities
There are currently no job postings for this AI tool.
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