QueryPal
Click to visit website
About
QueryPal is an AI-powered customer support automation platform that helps businesses scale their support operations, reduce costs, and improve customer satisfaction. It offers features such as AI-powered email drafts, integration with popular helpdesk platforms, and advanced analytics. QueryPal aims to automate repetitive tasks, provide instant answers to customer queries, and empower support teams to focus on high-value interactions. The platform integrates with Zendesk, Freshdesk, Intercom and Slack. The company is backed by Sequoia Capital.
Platform
Features
• ai ticket draft
• proactive deflection tools
• advanced analytics dashboards
• ai-powered voice support
• self-host querypal on your own infrastructure
• custom integrations and workflows
• integration with zendesk, freshdesk, intercom, and slack
• ai-powered email drafts
FAQs
Is the trial really free?
QueryPal offers a 100% free trial with no hidden fees or obligations. You can test QueryPal on your real data at no cost. After the trial, you can choose the pricing tier that best fits your needs—or simply walk away, no strings attached.
How long is the trial period?
For most customers, our trial lasts just 3 weeks. That’s enough time to integrate QueryPal into your existing helpdesk, analyze your ticket data, and start seeing real results.
Does Using QueryPal Require Training?
Not at all. QueryPal works seamlessly within your existing workflow. When an agent opens a ticket, they’ll see the AI-powered draft as a private note alongside the customer query.
Will I Need to Replace My Existing Helpdesk?
Nope! QueryPal integrates directly into your existing helpdesk (Zendesk, Freshdesk, Intercom, Salesforce, etc.) to enhance its functionality.
What is QueryPal?
QueryPal Resolve: Streamline your customer support within Zendesk, Freshdesk, and Intercom with AI-powered email ticket resolution, automatically drafting accurate responses to reduce agent workload and improve response times.
How does QueryPal work?
QueryPal indexes your existing knowledge sources, such as internal documents, websites, and applications. It uses this indexed information to answer user queries accurately across helpdesk platform, web, and Slack.
Can QueryPal be published as a link or web widget?
Yes, QueryPal Guide can be easily published as a public web site or embedded as a web widget on your website.
How easy is it to integrate QueryPal with our current systems?
Integrating QueryPal is straightforward. You can login with your Google workspace account and customize your bot. We provide comprehensive administrative documentation, and our support team assists with the configuration.
Can QueryPal handle large documents and multiple knowledge sources?
Yes, QueryPal can efficiently index and search large documents, including thousand-page PDFs, and manage multiple knowledge sources to provide accurate responses.
Can QueryPal be customized to match our brand?
Absolutely. QueryPal Guide and QueryPal Chat allow for customization, including changing your URL, color schemes, logos, and other branding elements to align with your company's identity.
Can we customize the knowledge bases for each bot?
Yes, you can create multiple bot configurations tailored to different specialties or departments. Each bot can have its own set of knowledge bases, ensuring that responses are highly relevant and accurate for specific use cases.
Can we set different administrators for each bot?
Definitely. QueryPal Chat allows you to assign different administrators to manage each bot. This flexibility ensures that each bot is maintained by the most appropriate team members, enhancing efficiency and oversight.
Is QueryPal Guide user-friendly on both mobile and desktop?
Yes, QueryPal Guide's interface is optimized for both mobile and desktop use. It offers a clean, intuitive layout on mobile devices and a detailed view on desktops, ensuring a seamless user experience across all platforms.
Does QueryPal Chat provide analytics on the answers?
Yes, admins can view the analytics dashboard, which provides insights into user interactions, frequently asked questions, response accuracy, and overall chatbot performance.
How accurate are the responses provided by QueryPal?
QueryPal ensures high accuracy by indexing reliable and up-to-date knowledge sources. The bot pulls information directly from these sources and provides reference links for verification.
Pricing Plans
Pro
Unknown Price• AI-powered email drafts for up to 5000 tickets/month
• Full integration with Zendesk, Freshdesk, Intercom, and Slack
• Standard support and onboarding
• Seamless setup
Enterprise
Unknown Price• AI powered drafts across email, web site, Slack, and In-Product
• Advanced Reporting and Analytics
• Dedicated Account Manager
• Custom Integrations and Workflows
• Self-host QueryPal on your own infrastructure
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
hexol∞p
AI support that takes action, transforming support from conversations into instant solutions. Reduces support costs and resolution times with API integrations and automation.
View Details
My AskAI
My AskAI: AI-powered customer support agent. Automate your support, integrate with existing tools, and resolve tickets faster. Try it free!
View Details
Intaali
AI-powered chatbot for customer service and support automation. Trainable with your company data.
View Details
Mindlake AI
AI support agents for e-commerce, connecting with Gmail, WhatsApp, and more to handle tasks and route issues. AI-powered customer service with intelligent automation and multi-channel support.
View Details
Stylo AI
Stylo AI is an AI-powered Zendesk assistant that helps automate repetitive support tasks, draft responses, translate calls, and build knowledgebases to improve customer support efficiency.
View DetailsFeatured Tools
Songmeaning
Songmeaning uses AI to reveal the stories and meanings behind song lyrics. It offers lyric translation and AI music generation.
View Details
Whisper Notes
Offline AI speech-to-text transcription app using Whisper AI. Supports 80+ languages, audio file import, and offers lifetime access with a one-time purchase. Available for iOS and macOS.
View Details
GitGab
Connects Github repos and local files to AI models (ChatGPT, Claude, Gemini) for coding tasks like implementing features, finding bugs, writing docs, and optimization.
View Detailsnuptials.ai
nuptials.ai is an AI wedding planning partner, offering timeline planning, budget optimization, vendor matching, and a 24/7 planning assistant to help plan your perfect day.
View Details
Make-A-Craft
Make-A-Craft helps you discover craft ideas tailored to your child's age and interests, using materials you already have at home.
View DetailsPixelfox AI
Free online AI photo editor with comprehensive tools for image, face/body, and text. Features include background/object removal, upscaling, face swap, and AI image generation. No sign-up needed, unlimited use for free, fast results.
View Details
Smart Cookie Trivia
Smart Cookie Trivia is a platform offering a wide variety of trivia questions across numerous categories to help users play trivia, explore different topics, and expand their knowledge.
View Details