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ProNavigator

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About

ProNavigator is an AI-powered knowledge management system specifically designed for the insurance industry. Founded in 2016 after a frustrating 90-minute insurance call, it initially launched as an insurance chatbot. By 2019, it evolved into a comprehensive knowledge management platform utilizing natural language processing to provide quick and accurate answers to insurance professionals. Today, ProNavigator integrates advanced large language models to ensure accuracy and security, helping CSRs, agents, brokers, underwriters, and adjusters access just-in-time knowledge. This enables organizations to decrease cycle times, reduce errors, streamline information, enhance version control, close knowledge gaps, and ultimately provide faster, more consistent, and high-quality service, saving significant hours and increasing productivity.

Platform
Web
Task
knowledge management

Features

ai-powered knowledge management

just-in-time knowledge delivery

powered by natural language processing

improves sales and customer service capabilities

integrates large language models for accuracy and security

streamlined knowledge and enhanced version control

fast, responsive, and scalable

centralized platform

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