ProNavigator
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About
ProNavigator is an AI-powered knowledge management system specifically designed for the insurance industry. Founded in 2016 after a frustrating 90-minute insurance call, it initially launched as an insurance chatbot. By 2019, it evolved into a comprehensive knowledge management platform utilizing natural language processing to provide quick and accurate answers to insurance professionals. Today, ProNavigator integrates advanced large language models to ensure accuracy and security, helping CSRs, agents, brokers, underwriters, and adjusters access just-in-time knowledge. This enables organizations to decrease cycle times, reduce errors, streamline information, enhance version control, close knowledge gaps, and ultimately provide faster, more consistent, and high-quality service, saving significant hours and increasing productivity.
Platform
Features
• ai-powered knowledge management
• just-in-time knowledge delivery
• powered by natural language processing
• improves sales and customer service capabilities
• integrates large language models for accuracy and security
• streamlined knowledge and enhanced version control
• fast, responsive, and scalable
• centralized platform
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