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Productboard

Freemium
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Feature this AI

About

Productboard is a product management platform that helps teams understand what customers need, prioritize what to build next, and align everyone around the roadmap. It is powered by AI and provides a single source of truth for all customer data, helping teams uncover trending user needs. It offers features like collaborative roadmapping, customer feedback analysis, and data-driven prioritization.

Platform
Web
Keywords
aicustomer insightsproduct managementroadmapprioritization
Task
product roadmapping

Features

progress tracking

customer insights

data-driven prioritization

product roadmap

strategic planning

dependency tracking

ai for product management

collaborative roadmapping

FAQs

How does the free trial work? Do I need a credit card to try Productboard?

You can sign up for a free trial for free, no credit card needed. Once your trial ends, you can use our Starter plan for free or purchase one of our paid plans to continue using Productboard.

How do I purchase? What forms of payment do you accept - credit card and/or invoicing?

You can buy our Essentials and Pro plans through Productboard’s billing page using all major credit cards. To purchase the Enterprise plan and get set up on invoicing, please [**contact our sales team**](#form1071).

What are the different roles and their associated access? Which roles do I pay for?

Customers pay for the number of makers using Productboard. A **maker** has full access to edit, update, add, create and prioritize feature ideas, feedback notes, and roadmaps. **Makers with admin access** can also manage members, integrations, settings, and billing. Every Productboard plan also includes unlimited **contributor** and **viewer** roles. **Contributors** can share ideas, requests, and customer feedback and access feature data and roadmaps, but cannot make updates. **Viewers** can only see the Roadmap (and the Portal if shared with them). They cannot add or make updates to Productboard.

How does onboarding work?

We designed Productboard’s trial onboarding experience to guide you through the most useful workflows and frequently used roadmaps, boards, and prioritization frameworks. In addition, we offer dedicated Success & Support packages that can be added to any plan for customers interested in a more bespoke onboarding experience. [Learn more about our Success & Support offerings here](/productboard-professional-services/).

How does adding and removing makers work?

If you are on a yearly plan, your contract includes a fixed minimum of makers. You cannot reduce the number of makers until your contract ends, but you can add new maker seats or upgrade your plan anytime! If you are on a monthly plan, you can increase or reduce the number of licenses at any time in Productboard.

What support and services are available?

We offer a variety of free and paid services to support our customers. Learn more [here](/productboard-professional-services/) about our onboarding, success management, support services, and community offerings.

Do you offer discounts for nonprofits?

Yes, we provide discounts for charitable nonprofits. For more information, [contact us](#form1586).

Is my data secure?

Yes, your data is safe with us. The security and privacy of your data is our number one priority. We perform regular security testing, work with third-party security specialists, and host our platform on the highly-secure AWS Amazon cloud. [Learn more](/product/security/).

What integrations do you support?

We integrate with many development tools such as Jira, Azure DevOps, and GitHub, plus customer feedback tools like Slack, Zendesk, and Intercom. [Learn more](/product/integrations/).

Pricing Plans

Starter
Free Plan

50 feedback notes

1 Teamspace

1 Objective

1 Product Portal

20+ additional integrations

Essentials
USD19.00 / per month

Everything in Starter, plus

250 feedback notes

2 Insights automations

Portal moderation

Feedback loop closing

Release planning

Usage reporting

Email support

Pro
USD59.00 / per month

Everything in Essentials, plus

Unlimited feedback notes

3 Teamspaces

10 Objectives

10 Insights automations

Manual customer segments

Customizable feature statuses, color scales, and data fields

Trended reporting

Prioritized email support

Enterprise
Unknown Price

Everything in Pro, plus

Unlimited Teamspaces

Unlimited Objectives

Strategic planning

3+ Product Portals

SAML SSO & Google SSO

Salesforce integration

Efficiency & allocation reporting and audit logs

SCIM provisioning & granular permissions

Live onboarding & customer success support

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