Ping Parrot
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About
Ping Parrot is an AI chatbot platform designed to automate customer support and lead generation. It allows you to build and train a chatbot with your knowledge base, which can then be embedded on your website. The chatbot can handle up to 85% of customer questions automatically and supports over 80 languages. It also offers features like advanced analytics, customization options, and real-time human support escalation.
Platform
Task
Features
• multi-language support
• advanced analytics
• customizable chatbot
• automated customer support
• lead capture
• real-time human support
• trained on your data
• ai chatbot for customer support
FAQs
Can I train the chatbot even if I don’t have a website?
Yes, you may add your own frequently asked questions (FAQ) into the chatbot’s knowledge base. By doing so, the chatbot will be able to respond to questions using the information you provide.
How do I add the chatbot to my website?
You will receive a unique URL, which you can integrate into your website as a chat widget, or you can directly link to it from your site.
Can I try a demo before I sign up?
Yes, we have our own chatbot available on this website. You can test it and see how it works by clicking on the chat icon located in the bottom right corner.
What type of knowledge sources can I use to train the chatbot?
Currently, you can train your chatbot using your website and FAQ. Through website training, the chatbot will crawl the pages of your site, allowing you to select the ones you prefer.
How long does it take to train the chatbot?
The time needed to train the chatbot depends on how much data you give it. More data means better answers but takes longer to train.
What if I change the content on my website after training the chatbot? Will you automatically retrain it?
Right now, the chatbot doesn’t refresh its training automatically with changes to your website. However, you can manually retrain it.
Is there a free plan available?
Yes, we offer a free forever plan that allows you to create a chatbot of your own, train it with your data, and embed it on your website.
Does it work even if my website is not in English?
Yes, Ping Parrot supports more than 80 languages, allowing you to train your chatbot in whichever language you prefer.
Can I customize the chatbot to match my brand?
Yes, we offer the option to customize the chat widget’s colors, the chatbot’s name, its avatar, the welcome message, and the question suggestions.
Do you save the conversations that the chatbot has with my website visitors?
Yes, we save all the messages exchanged between your chatbot and your website’s visitors. This information helps enhance your chatbot’s performance and gives you analytics on its effectiveness.
Can I embed my chatbot on multiple websites?
Of course, you can embed the chatbot on as many websites as you like with no additional cost.
Do you have an API for Ping Parrot?
Currently, we do not offer access to our API to users. However, we are developing an API that will enable you to interact with your chatbot programmatically.
We need a custom integration that isn’t yet supported by Ping Parrot. What should we do?
In this case, you can sign up as an enterprise customer, and we will collaborate with you to create a custom pricing plan that suits your requirements.
Do you also offer human agent support if needed?
Yes! You can take over any conversation at any time. This feature is especially useful when the chatbot is unable to answer a question or when you want to provide a more personalized response to a visitor.
Pricing Plans
Free
Free Plan• 1 chatbot
• 20 message credits/mo
• 400,000 characters/chatbot
• Chatbot customization
• Embed on unlimited websites
• View conversation history
• Unlimited knowledge sources
• Custom bot instructions
• Basic analytics
Hobby
$19.00 / /mo• Everything in Free, plus:
• 2 chatbots
• 2,000 message credits/mo
• 11,000,000 characters/chatbot
• Advanced analytics
• Capture leads
• Cancel anytime
Standard
$99.00 / /mo• Everything in Hobby, plus:
• 5 chatbots
• 10,000 message credits/mo
• Option to choose GPT-4, GPT-4-Turbo and GPT-4o
• Live chat
Unlimited
$399.00 / /mo• Everything in Standard, plus:
• 10 chatbots
• 40,000 message credits/mo
• Use your own OpenAI API key
• Remove "We run on Ping Parrot"
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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