Perfect Wiki
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About
Perfect Wiki is an AI-powered knowledge base integrated into Microsoft Teams. It allows companies to create a self-service help center using SOPs, FAQs, manuals, and guides. The AI Knowledge Bot answers employee and customer questions with AI-generated answers, and weekly reports highlight popular content, track user activity, and identify unanswered queries. Perfect Wiki offers various pricing plans catering to small teams to large businesses, including features like branding, page verification, scheduled backups, and a dedicated success manager.
Platform
Features
• create & edit content right inside microsoft teams
• add knowledge bot to any microsoft teams channel
• add a help center tab to any channel in microsoft teams
• integration with microsoft copilot / sharepoint / office365
• single sign-on with microsoft
• weekly ai-powered reports
• knowledge bot
• ai editor assistant
FAQs
Do you accept credit cards?
Yep, we accept Visa, MasterCard, American Express & PayPal. Payment methods can vary based on your country. All payments are processed and secured by FastSpring.
Can I cancel my subscription?
Yep, you can cancel your subscription any time. Go to "Account & Settings" > "Billing" > "Manage Subscription".
How can I find out how many users I have?
Go to "Settings" > "Users", all users that have "Admin", "Editor" or "Reader" roles count as users. (Users in your organization labeled as “Blocked” do not have access to Perfect Wiki and do not count as paid users.)
How can I assign user licenses?
Perfect Wiki inherits user lists from Microsoft Teams teams. Go to "Settings" > "Users", all users that have "Admin", "Editor" or "Reader" roles are paid users, if you want to remove the license from a user, assign them to “Blocked”.
My organization have a lot of users should I pay for all of them?
No, you should pay only for users that signed-in to Perfect Wiki at least once, in other words users that you could see in "Settings" > "Users" page.
Do public users count as paid accounts?
We count all users of your organization who have access to Perfect Wiki. We do not count external users (publicly accessible pages).
Can I upgrade/downgrade the number of users?
Any time, reach out to us at hello@perfectwiki.com to upgrade/downgrade.
Do you automatically bill for new users added to Perfect Wiki?
No, if you buy a license for 5 users and later realize you need more users, email us at hello@perfectwiki.com to upgrade your license.
How secure is Perfect Wiki?
All user content is stored within US and EU regions of Google Cloud. All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Servers holding user data will use full disk, industry-standard AES 256 encryption.
What is a wiki page?
We use the term wiki page to describe a page in Perfect Wiki that contains your company’s shared knowledge on a topic, procedure, or department. You can fit as much information as you want on one wiki page (no word count limit).
Pricing Plans
Pro
$79.00 / monthly• 1 Knowledge Base
• 20 Users Included
• Additional User ($15/month each)
• Branding
• AI Editor Assistant
• Knowledge Bot (up to 500 req/month)
• Professional Email Support
Premium
$239.00 / monthly• Up to 3 Knowledge Bases
• 100 Users Included
• Additional User ($8/month each)
• Page Verification
• Knowledge Bot (up to 2000 req/month)
Ultimate
$419.00 / monthly• Up to 30 Knowledge Bases
• 300 Users Included
• Additional User ($4/month each)
• Ability to remove `Powered by Perfect Wiki` label
• Scheduled backups
• Knowledge Bot (Up to 4000 req/month)
• Dedicated Success Manager
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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