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PEP Health

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About

PEP Health is a Patient Experience Platform (PEP) that uses AI to analyze millions of online patient comments from various sources, including social media, review platforms, electronic medical records, and internal hospital data. It provides real-time, measurable insights to help healthcare providers and payers better understand patients, benchmark care, improve star ratings, identify unmet needs, and drive better outcomes. The platform offers actionable insights to inform operational decisions and improve patient care. PEP Health serves both providers and payers, offering tailored solutions to improve patient experience and operational efficiency.

Platform
Web
Keywords
aianalyticsinsightshealthcarepatient experience
Task
patient experience analysis

Features

actionable insights for operational decision-making

driving better outcomes

transparency to unmet needs

increasing star ratings

benchmarking variation in care

analysis of millions of online patient comments

real-time ai-powered patient insights

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