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Nozzle

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About

Nozzle is a customer analytics tool for Amazon sellers. It helps sellers understand their customers' buying patterns and provides insights into customer repeat order rate, profit per customer (customer lifetime value), and the cost of acquiring a customer. Nozzle uses the Amazon Selling Partners API to access data and is compliant with Amazon's terms of service. It offers various pricing plans based on annual sales and a 14-day free trial.

Platform
Web
Keywords
analyticscustomer dataamazoncustomer lifetime valuecustomer acquisition cost
Task
amazon analytics

Features

cohort analysis

customer lifetime value analysis

custom asin categories

customer retention dashboard

purchase journey analysis

customer acquisition cost

performance summary

monthly results

FAQs

What marketplaces do you support?

We support: NA: US, CA, MX, BR EU: AE, DE, EG, ES, FR, GB, IT, NL, PL, SA, SE, TR APAC: SN, AU, JP, IN

Do you offer a free trial?

Yes! We offer a 14 day free trial where you can cancel anytime! Try for free here

Are there any limitations to the trial?

During your free trial, you will be able to connect one marketplace, and download six months' worth of data. Once you're on the full plan, you can add as many marketplaces as you like, and you'll be able to access up to two years' worth of data.

How do I cancel?

If you’re still on your 14 day trial, you can cancel anytime within the 14 day period with no charge. We will email you a reminder when your trial is coming to an end. After the trial, payment is made on an upfront monthly recurring basis. To cancel, login to the Settings page where you will see an option to cancel your monthly subscription which will take effect in the next billing period. An email confirmation will be sent to you.

Are your payments secure?

Yes! We use Stripe to manage our customer subscriptions, Nozzle does not store any of your payment information.

How do you define a new and returning customer?

A new customer is one that has not made a purchase before, while a returning customer has made at least one purchase before.

What is Customer Lifetime Value (CLV)?

Customer Lifetime Value (CLV) can be defined as the total profit per customer to a business over the whole period of their relationship — it is a metric that is highly desired by brands but is often found to be challenging to quantify accurately. You can read more about it here

What is CAC?

Customer Acquisition Cost (CAC) is a business-level metric. It is the total amount it costs to acquire an average customer. In Nozzle, it’s the total amount of ad spend per ASIN divided by the total number of new to brand customers for a given period.

How much data is available when I connect my Amazon account to Nozzle?

Right now, we are able to fetch 2 years of order data from the date you activate a paid subscription (and connect your Seller account) to Nozzle. During your trial this is limited to 6 months's worth of data. For the advertising data, it’s the last 60 days. This may be subject to change in the future.

Can I export the Nozzle data?

Yes! We've added a CSV export function to some of our reports, and more work on this feature is planned on our roadmap.

How often is the data updated?

We update the data on a daily basis.

Who do you share my data with?

We don't share your data with anybody. You can check out our Privacy Policy and Terms of Service here

How long do you keep my data for?

We keep your Amazon data for as long as you’re a Nozzle customer. If you cancel your subscription, all your data will be deleted within 30 days.

Are you compliant with Amazon’s Terms of Service?

Yes! Read more here

Pricing Plans

Total annual sales under $1m
$200.00 / per month

14 day free trial

Analytics dashboards

Custom categories

Multiple marketplaces

Total annual sales between $1m - $3m
$350.00 / per month

14 day free trial

Analytics dashboards

Custom categories

Multiple marketplaces

Total annual sales between $3m - $5m
$600.00 / per month

14 day free trial

Analytics dashboards

Custom categories

Multiple marketplaces

Total annual sales between $5m - $10m
$750.00 / per month

14 day free trial

Analytics dashboards

Custom categories

Multiple marketplaces

Total annual sales of over $10m
$1000.00 / per month

14 day free trial

Analytics dashboards

Custom categories

Multiple marketplaces

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