Medallia Text Analytics
Click to visit website
About
Medallia Text Analytics uncovers high-impact insights with text analytics purpose-built for adoption and actionability – powered by Medallia AI. It enables every user across the organization to quickly identify emerging trends and key insights, at scale, deriving the hidden, implicit meaning behind words with AI-powered NLU that saves you time and money. It minimizes the cost of ownership by combining low-maintenance AI models with the power of crowdsourcing in supervised machine learning models. It transforms unstructured data from billions of surveys, social media reactions, reviews, emails, conversations, voice, agent notes, SMS/ text messages, social media comments, and more into action-oriented insights.
Platform
Task
Features
• actionable insights
• real-time alerts based on categorization, sentiment, or ai model changes (effort, cx risk, employee recognition). automated agent scoring.
• compound topics
• event analytics
• key insight identification
• emerging trend identification
• medallia ai-powered insights
• omnichannel text analytics
Pricing Plans
Experience Data Record
Unknown Price• Comprehensive signal capture for employee and customer data
• Industry-leading Experience Analytics
• Unlimited Users
• Personalized, Role-Based Reporting
• Automatic Alerting
• Case Management
• Closed-Loop Feedback
• Flexible Security & Self-Service Features
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
wyd.chat
AI-powered insights for your iMessage, like Spotify Wrapped but for your texts. See who you text the most and get fun statistics about your messaging habits. All analysis is local and private.
View DetailsFeatured Tools
Songmeaning
Songmeaning uses AI to reveal the stories and meanings behind song lyrics. It offers lyric translation and AI music generation.
View Details
Whisper Notes
Offline AI speech-to-text transcription app using Whisper AI. Supports 80+ languages, audio file import, and offers lifetime access with a one-time purchase. Available for iOS and macOS.
View Details
GitGab
Connects Github repos and local files to AI models (ChatGPT, Claude, Gemini) for coding tasks like implementing features, finding bugs, writing docs, and optimization.
View Details
nuptials.ai
nuptials.ai is an AI wedding planning partner, offering timeline planning, budget optimization, vendor matching, and a 24/7 planning assistant to help plan your perfect day.
View Details
Make-A-Craft
Make-A-Craft helps you discover craft ideas tailored to your child's age and interests, using materials you already have at home.
View DetailsPixelfox AI
Free online AI photo editor with comprehensive tools for image, face/body, and text. Features include background/object removal, upscaling, face swap, and AI image generation. No sign-up needed, unlimited use for free, fast results.
View Details
Smart Cookie Trivia
Smart Cookie Trivia is a platform offering a wide variety of trivia questions across numerous categories to help users play trivia, explore different topics, and expand their knowledge.
View Details
Code2Docs
AI-powered code documentation generator. Integrates with GitHub. Automates creation of usage guides, API docs, and testing instructions.
View Details