MailAgent.ai
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About
MailAgent.ai uses AI to automate customer service emails. It generates personalized email drafts, saving time and improving efficiency. It integrates with existing email clients and supports multiple languages. The platform prioritizes data privacy and security, adhering to strict standards. It's designed for small and medium-sized enterprises (SMEs).
Platform
Task
Features
• multi-lingual support
• data privacy and security
• customer service automation
• ai-powered email drafting
• personalized email generation
• scalability for smes
• integration with existing email clients
• time-saving email management
FAQs
How do I integrate my email account with MailAgent.ai?
To start, go to the MailAgent.ai homepage and select "Create my free email agent" or use the direct link. This integrates your customer service email, enabling AI-generated email drafts.
Can I keep my current email program when using MailAgent.ai?
Yes! MailAgent.ai works seamlessly with your current email setup. Drafts appear in your email client's Drafts folder (Outlook, Thunderbird, etc.).
What are the steps to enter and confirm my email for integration?
Enter the customer service email, click 'Check Email' for verification. Then, enter the password and click 'Check Password'. A brief business description is needed to customize the agent.
Now that my agent is created, what happens next?
After setting up your agent, it analyzes your past emails to learn your communication style. Once complete, it starts generating drafts in your email client's Drafts folder.
What if my email provider is not supported?
We're constantly adding support for more providers. If yours isn't supported, contact support@mailagent.ai.
How can I update my email address or password in MailAgent.ai?
Log in to your MailAgent.ai account, go to 'Account Settings', and update your email address or password, verifying changes as prompted.
Where do I find agent-generated drafts?
Agent-generated drafts are in your email client's Drafts folder. Regularly check this folder to review, finalize, or personalize the drafts.
What is a placeholder in a draft?
A placeholder is a marker (e.g., [Insert Price Here]) where you add specific information. Replace these with relevant details to personalize the draft.
What should I do with placeholders in agent-generated drafts?
Replace placeholders like [Insert Price Here] with appropriate information. Review the entire email to ensure it is clear and ready to send.
What information can I find on the Agent Detail page?
The Agent Detail page shows the agent's status, performance metrics, and settings and knowledge base management options.
How do I troubleshoot common agent issues?
Check the Agent Detail page for agent health and troubleshooting common issues like connectivity errors or unresponsive agents.
How do I use the MailAgent.ai Dashboard?
The Dashboard provides an overview of email activity, including metrics on drafts and screenings, performance graphs, and an agent status list.
What insights can I gain from the usage graph?
The usage graph shows your daily email interaction, helping you see trends, agent performance, and plan future email management.
How does MailAgent.ai protect my privacy and security?
MailAgent.ai uses state-of-the-art encryption and adheres to strict privacy standards to protect your email communications.
What measures does MailAgent.ai take to ensure my privacy and the privacy of my customers?
We use AI to anonymize past emails before storage, removing personal identifiers. You can also review and edit stored conversations to remove further identifiable information. We handle data ethically and transparently.
Pricing Plans
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