Loona.ai
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About
Loona.ai is a CRM platform designed to increase and monetize customer base in HoReCa, Retail and Beauty sectors. It offers electronic card solutions for loyalty programs, including bonus, discount, gift certificate, coupon, and chop cards. The platform features deep analytics (sales funnel, customer analysis, traffic source analysis, ROMI calculator), marketing automation (automation scenario constructor, automated target audience segmentation, card design rules, notification rules), and customizable card and form designs (for Apple Wallet, Google Pay). Loona.ai integrates with payment systems (Stripe, ЮMoney, Юkassa), CRM systems (amoCRM), and POS systems (iiko, r_keeper, 1C, Web Scanner). It provides detailed analytics, including RFM analysis and customer segmentation, and offers various marketing tools such as trigger-based scenarios, push notifications, SMS/email marketing, and geo-notifications. Three pricing plans are available: Light, Standard, and Business.
Platform
Features
• marketing automation
• deep analytics
• unlimited push notifications
• form constructor for issuing cards
• card design constructor
• increase in purchase frequency
• growth of the average check
• automation of marketing and sales
FAQs
What are electronic cards?
Electronic cards are a convenient format for the customer and a replacement for plastic cards. They are easy to add to the customer's smartphone in one of the electronic wallets in IOS or Android (Apple Wallet, Google Pay, Wallet Passes). This is convenient for loyalty cards, coupons, boarding passes, tickets to events.
What is the advantage of electronic cards?
You reduce the costs of producing plastic cards and sending text messages. In addition, you use a new and effective marketing tool to attract customers and communicate with them through push and geo-notifications.
What will electronic cards give my business?
They will help you attract new customers, increase the average check and increase the frequency of purchases. You will establish and maintain constant communication with customers. You will be able to thank them for their purchase, congratulate them on holidays or send promotions to "sleeping" customers. Get valuable information about customer behavior and segment them. Increase trust in your brand and awareness of it. You will be able to make personalized offers using triggers.
In what areas of business can electronic cards be used?
The possibilities of electronic cards are very wide. HoReCa, beauty industry, retail, fitness and spa, medicine, auto, e-commerce, entertainment.
What types of loyalty are available to you?
Our Office offers discount, bonus, gift certificate, coupon, and stamp cards (CHOP cards). Read more about the possibilities of loyalty programs in the article.
How can I distribute electronic cards among my customers?
To distribute, you only need one public link. For offline use, use a QR code on table tents, flyers, outdoor advertisements, stickers in the menu, etc. Online - publications on social networks, e-mail newsletters, messengers, etc. We have talked about this in more detail in our article "Promotion Tools".
Where can I learn more about how to use your Office?
We have a youtube channel where you can watch our training documentation. If you have questions that our video materials do not solve, you can contact the Loona Service Center by calling us or leaving a request in the form.
I want to start working with Loona.ai. How can I do this?
You can register and configure the Office yourself using the documentation, or contact the consultation department, and we will create a proposal for implementation based on your request.
Pricing Plans
Job Opportunities
There are currently no job postings for this AI tool.
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