KnowledgeBase
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About
KnowledgeBase is an AI-driven knowledge base software designed to enhance customer service through self-service options and streamlined support for teams. It offers a user-friendly experience, allowing customers to find answers quickly with AI-generated content and a dedicated help center. The platform supports multiple knowledge bases from a single dashboard, ideal for varying customer needs, and encourages both self-service and support team efficiency with its extensive features. Customers can start with a 14-day free trial with no credit card required, and enjoy continuous 24/7 support.
Platform
Features
• analytics dashboard
• 24/7 live chat support
• customizable help center
• integration with livechat and other tools
• rich text editor with ai features
• unlimited articles and seats
• multiple knowledge bases
FAQs
What is a knowledge base?
A knowledge base is a centralized repository for sharing information both internally and externally, helping users find answers independently.
How to create a knowledge base?
Choose a platform, identify topics, gather information, organize content, write articles, test, and iterate.
What is a knowledge base article?
It's a standalone content piece addressing specific topics or problems to assist users in resolving their issues.
What makes a good knowledge base?
Clear navigation, well-organized content, accurate search results, regular updates, visual enhancements, and user feedback integration.
Is knowledge base expensive?
Costs vary based on platform capabilities, customizations, and needed maintenance.
Pricing Plans
Monthly Plan
USD59.00 / per month• 1 knowledge base (add more for $24.99 each)
• Unlimited articles
• Unlimited seats
• Easy to use AI content editor
• Customization options
• QuickAnswer integration
• Analytics
Annual Plan
USD49.00 / per month• 1 knowledge base (add more for $21.99 each)
• Unlimited articles
• Unlimited seats
• Easy to use AI content editor
• Customization options
• QuickAnswer integration
• Analytics
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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