Turn support tickets into instant answers and automate employee onboarding with an AI-powered knowledge base featuring intelligent search and 50+ languages.
Knowbase
Centralize your documents, videos, and links into a searchable AI library with precise source citations to help researchers and teams find answers instantly.
Free plan available
$11.99/mo
About Knowbase
Knowbase is an AI-driven knowledge management platform designed to aggregate various media types into a single, interactive repository. Unlike standard cloud storage services that simply host files, Knowbase processes uploaded content—including PDFs, Word documents, PowerPoint presentations, and even video or audio files—to make them fully conversational. By creating a unified digital brain, users can query their entire library simultaneously using the "Chat-All" feature. This eliminates the tedious process of manually searching through individual files or switching between different software applications to find specific pieces of information. The system operates by extracting text from traditional documents and utilizing advanced AI speech-to-text models to transcribe audio and video files, including direct YouTube links. Once the content is indexed, the platform provides an intuitive interface where every AI-generated answer includes clickable source citations. These citations link directly to specific document pages or exact video timestamps, ensuring that users can verify information and dive deeper into the context. For more complex requirements, the platform offers "Thinking Mode," a feature that performs multi-step research by planning an approach, searching iteratively through the data, and synthesizing a comprehensive response. Knowbase is particularly effective for researchers, students, and corporate professionals who manage fragmented information across multiple ecosystems. With native connectors for Notion and Google Drive, as well as a Web Search tool for real-time data retrieval, it serves as a central hub for organizational knowledge. Teams can organize their data into structured collections called "Nests" and share these resources through public links or by embedding a custom-trained chatbot onto their own websites. This versatility makes it an ideal solution for internal wikis, customer-facing help centers, or personal study assistants. What distinguishes Knowbase from other AI document assistants is its robust support for non-textual media and its extensive integration capabilities. While many tools are limited to analyzing single PDFs, Knowbase bridges the gap between static files and dynamic web content. Its ability to handle over 50 languages and provide precise citations for video content makes it a powerful asset for global teams. By automating the transcription and indexing process, it reduces the time spent on manual data entry and retrieval, allowing users to focus on high-level analysis and decision-making.
Knowbase pros & cons
Pros
- Supports a wide range of formats including video, audio, and YouTube links with automatic transcription.
- Provides clickable source citations that link directly to specific document pages or video timestamps.
- Offers native integrations with Notion and Google Drive for real-time content searching.
- Supports over 50 languages and responds in the language of the user's query.
- Allows embedding of custom-trained chatbots directly into external websites with a single line of code.
Cons
- Free plan is restricted to only 25 queries and 2 file uploads per month.
- Thinking Mode and API access are only available on the Standard plan or higher.
- Transcription of non-English YouTube videos consumes the plan's specific transcription time quota.
- Storage is capped at 100MB on the free tier, which is insufficient for most high-quality video files.
Knowbase use cases
- Academic researchers can upload dozens of papers and use Thinking Mode to synthesize findings with direct citations to specific pages.
- Customer support teams can embed a Knowbase chatbot on their site, powered by documentation and FAQs, to provide instant user assistance.
- Content creators can paste YouTube links to transcribe their videos and quickly locate specific segments or quotes using natural language search.
- Project managers can connect Notion and Google Drive to search across all project assets in one place without switching apps.
- Legal professionals can organize case files into Nests and use Chat-All to find contradictions across multiple large PDF documents.
Knowbase features
- multi-language support (50+)
- website chatbot embedding
- ai video transcription
- nests file organization
- source citations with timestamps
- google drive & notion integration
- thinking mode research
- chat-all library search
Knowbase pricing
Is Knowbase free? Yes, Knowbase has a free plan, and paid plans start at $11.99 / month.
Free
Free
- 100 MB storage
- 25 queries / month
- 2 file uploads
- English YouTube transcription
- Source citations
Basic
$11.99 / month
- 1 GB storage
- 1,000 queries / month
- 50 file uploads
- 3 hours transcription
- Google Drive integration
- Notion integration
- Web Search connector
- Share & embed chatbots
Standard
$19.99 / month
- 10 GB storage
- 3,000 queries / month
- 150 file uploads
- 15 hours transcription
- Google Drive integration
- Notion integration
- Web Search connector
- Thinking mode (deep analysis)
- Share & embed chatbots
- API access
Pro
$119.99 / month
- 100 GB storage
- 10,000 queries / month
- 500 file uploads
- 30 hours transcription
- Google Drive integration
- Notion integration
- Web Search connector
- Thinking mode (deep analysis)
- Share & embed chatbots
- API access
Knowbase FAQs
What happens if I upload a video file?
Knowbase uses AI speech-to-text to automatically transcribe the audio into a text format. You can then chat with the video content just like a text document, with citations linking to specific timestamps.
Does the AI support languages other than English?
Yes, the platform supports over 50 languages including Spanish, French, German, and Chinese. The AI will typically respond in the same language used to ask the question.
Can I share my knowledge base with others?
You can generate shareable links for individual files, specific collections called Nests, or your entire library. Recipients can interact with the content via chat without needing to create an account.
How do the Google Drive and Notion integrations work?
You can connect these tools via OAuth with a single click. Once connected, Knowbase can search and extract content from your workspace files in real-time during a chat session.
What is the Thinking Mode feature?
Thinking Mode is an advanced AI research feature that performs multi-step analysis. The AI plans a research strategy, searches your data iteratively, and synthesizes a more comprehensive answer.
Are there limits on file sizes for uploads?
Knowbase allows individual file uploads of up to 1 GB. This limit is designed to accommodate large video recordings, high-resolution presentations, and lengthy PDF documents.
How does transcription time work for YouTube videos?
English YouTube videos with existing captions can be transcribed without using your transcription quota. Non-English videos or direct video uploads will consume your plan's specific transcription time limit.
Ratings & reviews
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