Hona
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About
Hona revolutionizes legal client communication by providing a 24/7 AI receptionist, personalized webchat, a client portal, and a case tracker. It helps law firms capture leads, automate case updates, and streamline communication, reducing the need for repetitive calls and manual data entry. Hona integrates with various CRM and CMS platforms like MyCase, Clio, Filevine, and Salesforce to proactively communicate throughout each client’s entire case journey, from intake to case closed. Key automated tasks include lead capture via Voice AI, automated form sending for signatures with Engage, client education through case trackers and SMS updates, and requesting reviews upon case closure. The tool aims to increase firm bandwidth, save time, and improve client satisfaction, leading to better reviews and more referrals.
Platform
Features
• custom automations
• google review requests
• crm/cms integrations
• automated forms & signature collection
• automated case updates (sms)
• client portal & case tracker
• personalized webchat
• 24/7 ai receptionist & lead capture (voice ai)
FAQs
How long does implementation take?
Not as long as your case management software ;) Depends on the size of the firm, but typically around 2 weeks.
Can we choose which clients use Hona?
Absolutely. Hona's default setting sends to all your clients, but you can easily change that setting on a per client basis.
Is Hona only for Law Firms?
No! Hona functions with many different business types. We service solar installs, physical therapists, marketers, and more!
What does my staff need to do to keep Hona running?
Nothing! Our integrations allow for automated, seamless triggers and client communication.
Can I use Hona without a smartphone?
Yes, Hona is accessible through our web portal at hona.app.
Job Opportunities
There are currently no job postings for this AI tool.
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