Health Harbor
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About
Health Harbor provides AI-powered solutions to automate interactions with health insurance companies. Their AI Agent speaks directly with live insurance representatives for benefits verification, prior authorization, and claims status updates. The AI Copilot assists staff by navigating IVR systems and waiting on hold before transferring the call. They offer both API and web portal access. They support major insurers covering ~50% of US plans and are expanding coverage monthly. Verification data-points are provided, including representative name, reference number, call end time, transcript, and call recordings. They serve medical, behavioral health, and pharmacy sectors.
Platform
Features
• api access
• claim status
• prior authorizations
• benefit verifications
• web portal access
• ai copilot to navigate ivr and wait on hold
• ai agent for benefits verifications, prior auth, and claims status
• verification data-points (representative's name, reference number, call end time, transcript, call recordings)
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