HaiVE
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About
HaiVE is a platform that uses AI-powered assistants to automate customer interactions. It offers on-premise and private cloud hosting, allowing businesses to deploy AI agents for various tasks such as sales, customer support, and reservations. The platform features drag-and-drop process automation, integration with communication systems like Zendesk and Salesforce, and multilingual support. HaiVE provides analytics on call performance, including call minutes, costs, and transcriptions. Customization options allow businesses to tailor AI assistant behavior and interactions to their specific needs.
Platform
Task
Features
• automation
• multi-role agents
• in-bound and out bound ai callers
• call & chat agents
• drag & drop process automation
• on-premise/private cloud hosted ai agents
• reservations & on-premise facility managerscustomer supportai call agents for sales, customer support, operations, etc.integration with twilio and vonagewebrtc technologyon-premise deployment
• sales agents
FAQs
What is HaiVE AI Agent Studio?
HaiVE AI Agent Studio is a platform for automating customer interactions using AI-powered assistants. It streamlines communication, provides actionable analytics, and integrates seamlessly with existing systems.
What makes HaiVE better than Vapi or Bland?
The platform includes AI assistant creation, analytics, call logs, SIP configuration, external number management, and data collection with customizable workflows. And all of this is opensource & hostable on-premise.
Can I customize the AI assistant's behavior and interactions?
Yes, you can customize greetings, system prompts, data collection fields, and call settings, ensuring that assistants align with your specific business needs.
How does HaiVE handle integration with existing communication systems?
HaiVE offers SIP configuration and allows integration with phone number providers like Twilio, Telynx, and Vonage for seamless communication management.
What analytics are available to track performance?
The platform provides detailed insights, including total call minutes, number of calls, average cost per call, call analysis, and cost comparisons by provider. Transcriptions and collected data further enhance performance tracking and improvement.
Job Opportunities
There are currently no job postings for this AI tool.
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