Freshbots

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About
Freshbots offers enterprise chatbot solutions that help businesses increase conversions and reduce costs. These bots can be deployed across websites, apps, and Facebook Messenger. The platform emphasizes ease of creation and deployment; users can provide a flowchart or decision-making tree, and the system converts it into a live chatbot instantly. Key features include the ability to connect with existing backend systems via APIs (for retrieving and posting information), extensive personalization options, and a powerful monitoring dashboard with in-depth analytics. Freshbots integrates human agent handover, ensuring that customers can connect with a person when necessary. The solution supports advanced functionalities like Natural Language Processing (leveraging tools like Stanford NLP Labs, wit.ai, and api.ai) and integrates with major CRMs and e-commerce platforms like Salesforce, Shopify, Wordpress, Freshdesk, ZenDesk, and Magento.
Platform
Features
• expert conversation design and engineering support
• natural language processing via wit.ai and api.ai
• integrations with crm/cms (salesforce, shopify, wordpress, etc.)
• connect with backend systems using apis
• in-depth analytics and monitoring dashboard
• human + bot handoff functionality
• deployment across website, app, and facebook messenger
• easy bot builder (no programming required)
Pricing Plans
Free Trial
Free Plan• Automate chat conversations
• Human agent takeover support
• Instant deployment on Website/App/Facebook Messenger
• Access to Easy Bot Builder
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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