Electric
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About
Electric is an integrated IT management and security platform designed specifically to meet the needs of small and medium-sized businesses (SMBs). By consolidating essential IT operations into a single centralized hub, the tool aims to replace traditional Managed Service Providers (MSPs) which often rely on fragmented software and slow ticket-based systems. The platform provides a transparent environment where users can manage hardware, software, and security protocols without requiring deep technical expertise. Since its inception in 2016, Electric has evolved from a remote support service into a comprehensive software suite that now supports over 50,000 users across various industries. The core functionality of the platform revolves around automation and centralized control. Within the Electric IT Hub, users can execute complex tasks such as automated employee onboarding and offboarding, which includes shipping laptops and provisioning necessary applications. The platform also offers robust device management capabilities, including real-time health monitoring and the ability to remotely lock or wipe devices in the event of theft or employee departure. Security is a primary pillar of the service, with features for enforcing company-wide policies, monitoring for password breaches, and maintaining SOC compliance, all managed through an intuitive interface. Electric is primarily built for SMBs, particularly those operating in hybrid or remote work environments where physical hardware management and security are challenging. It serves various roles within an organization, from HR professionals handling logistics to CTOs seeking better visibility over their tech stack. It is particularly beneficial for fast-growing companies that need to scale their IT infrastructure quickly without the proportional increase in headcount or overhead costs typically associated with traditional IT support models. What differentiates Electric from traditional MSPs is its proprietary technology and its status as an Apple Authorized Reseller. The inclusion of "Gigawatt," an AI-powered IT assistant, allows users to troubleshoot device issues and access support resources autonomously, reducing the reliance on human-intervened tickets. By offering a tiered pricing model that includes a free entry point for asset management, Electric lowers the barrier to entry for smaller firms while providing enterprise-grade security tools like malware prevention and automated application provisioning for more complex organizations.
Pros & Cons
Centralizes multiple IT functions into a single hub for better visibility.
Provides fully automated employee onboarding and offboarding workflows.
Offers a $0 tier for basic hardware and asset management needs.
Certified as an Apple Authorized Reseller for streamlined device procurement.
Reduces manual IT management time significantly for business leaders.
Pro pricing is not transparent and requires contacting sales for a quote.
Platform focus is restricted specifically to small and medium-sized businesses.
Full remote support and advanced security features are restricted to higher tiers.
Use Cases
HR Managers can automate the equipment shipping and software provisioning process for new remote hires.
IT Administrators at startups can monitor device health and enforce security policies across a distributed fleet.
Chief Technology Officers can consolidate multiple software logins and security tools into one integrated dashboard.
Small Business Owners can use the free HR plan to track company equipment without initial software overhead.
Security Officers can utilize remote lock and wipe capabilities to protect data when devices are lost or stolen.
Platform
Task
Features
• asset tracking
• automated onboarding
• device management
• ai-powered it assistant
• password breach monitoring
• remote lock and wipe
• security policy enforcement
• software provisioning
FAQs
What is Gigawatt and how does it help?
Gigawatt is an AI-powered IT assistant designed to help users troubleshoot IT issues effortlessly. It can check specific device details and provide tailored support resources to resolve problems without human intervention.
Does Electric handle physical hardware logistics?
Yes, Electric is an Apple Authorized Reseller and provides services for purchasing, shipping, and retrieving laptops. This allows businesses to manage their hardware lifecycle directly through the platform.
Can I use Electric to secure my company's data?
The platform includes several security features such as enforced security policies, remote device locking and wiping, and password breach monitoring. It is designed to help SMBs maintain robust security standards and compliance.
Is there a free version of Electric available?
Yes, the HR plan is available for $0 per employee per month. It includes basic features like hardware purchasing, laptop shipping and retrieval, and asset management.
How does onboarding work with Electric?
Electric automates the onboarding process by handling device procurement and application provisioning. This ensures that new employees have the tools they need ready to use on their first day.
Pricing Plans
Essentials
USD10.00 / per employee / month• Automated onboarding
• Automated offboarding
• Automated application provisioning
• Employee resources center
• Asset Management
Pro
Unknown Price• Enforced security policies
• Remote lock & wipe
• Device health monitoring
• Password breach monitoring
• Automated onboarding
• Application provisioning
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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