EBO
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About
EBO is an advanced AI solution designed to power customer engagement with bespoke AI technology. It helps businesses simplify and automate customer engagement processes, tackling challenges like rising customer expectations and high service costs. EBO's AI supports various industries including Local Government, Banking, Insurance, Telco, Financial Services, Forex, iGaming, and Healthcare, providing tools for exceptional customer engagement, process optimization, and increased customer satisfaction. The platform offers end-to-end services, maintaining high levels of customer engagement 24/7, revealing potential for cost cutting, upselling, and consumer insights. It allows businesses to scale by integrating various front-end channels and providing an omnichannel experience. EBO emphasizes enterprise-grade security and privacy, with a 'privacy by default' approach, ensuring compliance with regulations like GDPR and HIPAA across markets.
Platform
Features
• enterprise-grade security
• 100+ languages support
• automated customer engagement
• real-time issue resolution
• privacy by default (gdpr, hipaa compliance)
• omnichannel experience delivery
• end-to-end workflow automation
• 22 pre-built integrations
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