DataOrb
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About
DataOrb is an AI-powered platform designed to turn customer interactions into revenue growth and competitive advantages. It leverages AI to understand human conversations at scale, empowering businesses to build meaningful connections with their customers. DataOrb provides cross-touchpoint insights to boost satisfaction and loyalty, maximizing insights from all interactions to differentiate brands and increase lifetime value. The platform offers rapid scaling with smart AI, delivering instant, context-rich insights across all touchpoints without complex setups. DataOrb's vision is a future where every customer interaction fosters genuine understanding, supported by a multilingual, verifiable, and contextual CX platform. It helps decode customer reality, empower teams, and drive growth.
Platform
Features
• rapid deployment
• continuous ai improvement
• multilingual capabilities (80+ languages)
• ai-powered revenue growth
• context-rich insights across all touchpoints
• verifiable ai insights
• maximize insights from all interactions
• cross-touchpoint insights
Job Opportunities
Technical Content Writer
DataOrb is an AI-powered platform that transforms customer interactions into revenue opportunities, leveraging intelligent insights for growth and competitive advantage.
Benefits:
Flexible work arrangements
Comprehensive health coverage
Generous PTO policy
Professional development support
Competitive compensation package
Education Requirements:
Bachelor’s degree in Marketing, Communications, Journalism, English, Business, or related field
A technical background (e.g., Computer Science, Engineering, IT) with strong writing skills
Master’s degree (MBA/MA in Marketing, Communications, or Technology Management) is a plus and will be considered
Experience Requirements:
Proven experience (2–5 years) in technical content writing and product marketing
Strong ability to simplify complex technical concepts into user-friendly, engaging content
Experience with B2B/B2C product marketing in the tech/software/SaaS domain preferred
Hands-on experience in building social media campaigns and content calendars
Excellent written and verbal communication skills
Other Requirements:
Ability to work independently and collaboratively with cross-functional teams
Familiarity with SEO, analytics, and content distribution best practices is a plus
Experience in AI/Analytics/Contact Center or related tech domains
Knowledge of tools like HubSpot, WordPress, Canva, or social media management platforms
Responsibilities:
Write clear, compelling, and technically accurate content such as blogs, product documentation, case studies, whitepapers, website messaging, social media posts, and email campaigns
Collaborate with product and sales teams to deeply understand product features, positioning, and customer needs, and craft messaging that highlights value
Develop and execute content strategies for social media that build awareness, engagement, and thought leadership around the product
Create content for product launches, email campaigns, webinars, and customer communications
Stay updated with industry trends, competitor messaging, and recommend insights to shape relevant and impactful messaging, through all our interactions
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