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DataOrb

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About

DataOrb is an AI-powered platform that transforms customer interactions into revenue growth and competitive advantages. It helps businesses build meaningful customer connections by providing tailored solutions for various CX roles, including Customer Experience Leadership, Sales & Revenue, Customer Retention, Quality Assurance, and Operations. The comprehensive AI suite includes products like Interaction Insight, Performance Pulse, Insights Advisor, HelpIQ, and Ask Mira, which enable decoding conversations, monitoring agent performance, and supporting strategic decision-making. DataOrb's key differentiators include verifiable AI, multilingual capabilities (80+ languages), rapid deployment, and continuous improvement, allowing it to adapt to evolving business needs. Its mission is to empower genuine understanding and meaningful connections between businesses and their customers.

Platform
Web
Task
customer understanding

Features

rapid deployment

performance pulse

interaction insight

continuous ai improvement

verifiable ai for trusted insights

multilingual capabilities (80+ languages)

cross-touchpoint customer insights

ai-powered revenue growth

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