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CuServly

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Feature this AI

About

CuServly is an AI chatbot platform that allows users to create and train their own natural language chatbots. It supports 95 languages and integrates with various data sources (URLs, PDF, DOC, TXT, PPT, XLS). It offers features like human assistance, analytics, and customizable knowledge base.

Platform
Web
Keywords
natural language processingcustomer serviceai chatbot
Task
chatbot building

Features

human assistance option allowing human agents to take over the conversation

access and full control of chatbot knowledgebase

unlimited number of messages in every plan

train chatbot with various data sources (urls, pdf, doc, txt, ppt, xls)

train your chatbot to understand your business in an easy way

create your chatbot in 2 minutes with 3 easy steps

free 7 days trial, no credit card required

resolve visitors queries, in 95 languages, instantly reduce customer support by 80% know, what your customers are asking for. right-away access to powerful analytics simple and affordable pri

FAQs

Is there a free plan?

Certainly. You can enjoy a 7-day free trial period with CuServly at no cost. No credit card required.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. You will still have access to your account until the end of your billing period.

What languages are supported?

CuServly chatbot can understand and answer in 95 different languages.

Can I customize my chatbot?

Yes, you can customize the colors, avatar, widget color, icon, logo, chatbot messages, quick prompts (predefined messages), and the message that should be shown in case the chatbot does not have enough information to answer a question.

How to train my chatbot?

Your chatbot will be trained on the all website URLs or file content assigned as data source. On chatbot configuration, you can enter a Website URL (like a FAQ page) or upload a file (DOC, PDF, TXT, PPT, XLS, CSV) with the knowledge your chatbot needs. The more content you provide, the better the chatbot will be able to answer the questions.

How to add chatbot to my website?

You can embed the chatbot on your own website as widget, full page window or iFrame. You can find all information about integrating your chatbot in Integration view of CuServly Portal.

Can I control my chatbot knowledge?

Yes, CuServly allows you to control chatbot knowledge by accessing Knowledgebase view within Cuservly Portal. On that page, you can view all the data your chatbot is trained on, presented in the format of questions and answers or as chapters, depending on the type of source data provided.

How is my data handled?

We store your data in an encrypted format on Google Cloud. We do not share or sell your data to any third party. When you ask a question, in some cases, relevant data chunks are sent to a third party AI model to generate an answer.

I am not satisfied with answers my chatbot provides. What can I do?

If you find yourself dissatisfied with how the chatbot is trained based on your website URL(s), try with using the Advanced parsing mode option. If this does not yield the desired results, it may indicate that your website's code is not correctly formatted or just not suitable for data collection.

What data formats are supported?

You can upload one or multiple data files in PDF, DOC, TXT, XLS, PPT, CSV format, or add a link to your website to be scraped

Can I see what are the most asked questions?

Sure, you can see top 5 most asked questions in your Dashboard or frequency of all asked questions in Knowledgebase view.

How privacy of my data is secured?

Your data is treated with utmost confidentiality and is not used for any other purposes without your explicit consent.

Pricing Plans

Basic Plan
29.00 / Month

1 Chatbot

5 Web Pages, 1 Data File

Max 100 KB per Textual File (TXT, DOC, XLS, CSV)

Max 500 KB per Document File (PDF, PPT)

Unlimited messages on unlimited websites

No Conversation (Chat history)

No Human Assistance

Business Plan
59.00 / Month

2 Chatbots

50 Web Pages, 5 Data Files

Max 500 KB per Textual File (TXT, DOC, XLS, CSV)

Max 2 MB per Document File (PDF, PPT)

Unlimited messages on unlimited websites

30 Days Conversation History

No Human Assistance

Professional Plan
129.00 / Month

10 Chatbots

500 Web Pages, 10 Data Files

Max 2 MB per Textual File (TXT, DOC, XLS, CSV)

Max 5 MB per Document File (PDF, PPT)

Unlimited messages on unlimited websites

Unlimited Conversation History

Human Assistance

Basic Plan
290.00 / Year

1 Chatbot

5 Web Pages, 1 Data File

Max 100 KB per Textual File (TXT, DOC, XLS, CSV)

Max 500 KB per Document File (PDF, PPT)

Unlimited messages on unlimited websites

No Conversation (Chat history)

No Human Assistance

Business Plan
590.00 / Year

2 Chatbots

50 Web Pages, 5 Data Files

Max 500 KB per Textual File (TXT, DOC, XLS, CSV)

Max 2 MB per Document File (PDF, PPT)

Unlimited messages on unlimited websites

30 Days Conversation History

No Human Assistance

Professional Plan
1290.00 / Year

10 Chatbots

500 Web Pages, 10 Data Files

Max 2 MB per Textual File (TXT, DOC, XLS, CSV)

Max 5 MB per Document File (PDF, PPT)

Unlimited messages on unlimited websites

Unlimited Conversation History

Human Assistance

Job Opportunities

There are currently no job postings for this AI tool.

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Ratings & Reviews

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