Chime V5
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About
Chime V5 is an AI chat service designed for IT, Sales, and HR, integrated with Microsoft Teams. It provides features like file indexing, FAQ search, agent routing, and ticketing integration. Key capabilities include real-time chat, self-service AI, quick deployment, and manager monitoring. It uses Azure AI for language translation, entities extraction, and knowledge base lookup. Chime V5 offers a custom web client with drag-and-drop interface and supports integrations with Power BI and various ticketing systems. The platform offers different pricing tiers: Standard, Premium, and Enterprise.
Platform
Task
Features
• customizable dashboards
• ai-powered chat
• route to agents
• customizable web client
• sharepoint content import
• ticketing application integration
• search faqs
• index files
FAQs
How do I migrate from Chime for Teams (V4) to Chime V5?
To migrate from Chime V4 to Chime V5, simply sign up for Chime V5. Our team will then set up your new, SaaS-based Chime V5 environment, with no modifications needed to your existing on-premise Chime V4 setup.
Can Chime for Teams (V4) still work if you migrate to Chime V5?
Yes. Chime for Teams (V4) will continue to operate unaffected, as they are entirely independent applications, with V4 being on-premise and V5 being a SaaS solution. Any data and services in Chime V4 will remain unaltered.
How is Chime V5 different with Chime for Teams (V4)?
Chime V5 is enhanced with more advanced features compared to Chime for Teams (V4), including AI capabilities, customizable dashboards, customizable web client, customizable reporting, and customizable chat workflows.
How does Chime V5 use AI?
Chime V5 uses Azure AI for its AI features such as Agent Assist Tool and its self-service chat. At the moment, Chime V5 does not run its own model.
Pricing Plans
Standard
$1800.00 / Per year• Up to 5 agents
• Route to agents
• Microsoft Teams Integration
• Simple FAQ Lookup
• Easy Chat Configuration and Branding
Premium
$3250.00 / Per year• Everything in Standard
• Up to 5 agents
• AI/ChatGPT
• Ticketing integrations
• FAQ AI lookup
• Language translation
Enterprise
Unknown Price• Everything in Premium
• Multiple departments
• Transfer chats to other departments
• Custom ChatGPT integration
• Bring your own data for ChatGPT
Job Opportunities
There are currently no job postings for this AI tool.
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