Build and deploy vertical AI agents without engineering overhead using a no-code platform that offers RAG-as-a-Service and high-quality knowledge retrieval.
Chat Thing
Build custom AI agents trained on your business data to automate customer support, lead generation, and internal tasks across Slack, Discord, and your website.
About Chat Thing
Chat Thing is a comprehensive platform designed to help businesses build and deploy custom AI agents powered by their own proprietary data. Unlike generic chat interfaces, it allows users to upload or connect various documentation sources—including Notion workspaces, websites, YouTube videos, and PDF files—to create a specialized knowledge base for an AI bot. These agents can then be embedded directly into websites or integrated into popular communication platforms like Slack, Discord, and WhatsApp, providing instant, accurate responses to users or team members without requiring constant human intervention. The platform operates by converting connected data into storage tokens that the AI uses to retrieve context during conversations. It supports a wide range of Large Language Models (LLMs) such as GPT-4o, Claude, and Gemini, giving users control over the underlying intelligence and personality of their bots. Beyond simple question-and-answer capabilities, Chat Thing offers Power-ups that allow bots to take actions, such as interacting with Zapier workflows or updating Notion databases. To ensure reliability, the system includes Response Guards to prevent hallucinations and a dedicated testing suite for evaluating bot performance before they are deployed to a live environment. Chat Thing is ideally suited for customer support teams looking to reduce ticket volume, marketing professionals needing interactive lead magnets, and internal operations managers who want to centralize company documentation for employees. It bridges the gap between complex AI development and practical business applications, making it accessible for startups and enterprise-level organizations alike. Developers can also leverage the platform's API and SDK to create deeply customized assistant experiences within their own proprietary applications, while non-technical users can manage the entire bot lifecycle through a user-friendly dashboard. What differentiates Chat Thing from standard OpenAI GPTs is its extensive multi-channel support and sophisticated data syncing capabilities. While many tools limit users to a single data type, Chat Thing supports diverse formats like RSS feeds and YouTube transcripts, with the ability to automatically crawl and sync websites to keep bot knowledge fresh. Furthermore, the platform prioritizes data privacy by ensuring that user content is never used to train global AI models, and it provides granular analytics into how users interact with the bots to help businesses refine their automated communication strategies.
Chat Thing pros & cons
Pros
- Supports a wide variety of data sources including RSS feeds and files.
- Data privacy is prioritized by excluding user content from AI training.
- Enables seamless multi-channel integration for the same bot instance.
- Automated web crawling ensures that bot knowledge stays updated.
- Provides built-in tools to validate AI responses before users see them.
Cons
- Removal of the Chat Thing logo requires a Standard plan or higher.
- Access to advanced LLMs like Claude and Gemini is restricted on the Basic tier.
- Direct API access is not available on the Basic or Free plans.
- Free plan is strictly limited to 80,000 message tokens.
Chat Thing use cases
- Customer support teams can train bots on documentation to provide 24/7 instant troubleshooting for users across websites and Slack.
- HR managers can create internal bots using company handbooks in Notion to answer employee questions regarding benefits and policies.
- Marketing teams can deploy lead generation bots that engage visitors and collect data directly into Notion databases using Power-ups.
- Software developers can use the SDK to build context-aware AI assistants directly into their own applications or platforms.
- Community managers can automate member support in Discord or Telegram using bots trained on community guidelines and FAQs.
Chat Thing features
- multilingual support
- multi-channel deployment
- api and sdk access
- bot evaluation and testing
- custom widget branding
- power-ups for tool calling
- response guard hallucination prevention
- notion and youtube data syncing
Chat Thing pricing
Is Chat Thing free? Yes, Chat Thing has a free plan, and paid plans start at $11.67 / month (billed annually).
Basic
$11.67 / month (billed annually)
- 3 chatbots
- 1 data source per bot
- 3,000,000 storage tokens per month
- 3,500,000 message tokens per month
- Web UI and widget theming
- Power-ups (tool calling)
Standard
$40.83 / month (billed annually)
- 6 chatbots
- 3 data sources per bot
- 10,000,000 storage tokens per month
- 19,000,000 message tokens per month
- GPT-4o, Claude, Gemini + more
- Slack, Discord, WhatsApp, Telegram & Email integration
- API access
- Remove ChatThing logo
Pro
$82.50 / month (billed annually)
- 20 chatbots
- 10 data sources per bot
- 40,000,000 storage tokens per month
- 38,000,000 message tokens per month
- Bot Tasks (3 per bot)
- Bot Tasks Runs (180 per bot per month)
- API access
- Remove ChatThing logo
Enterprise
$249.17 / month (billed annually)
- 50 chatbots
- Unlimited data sources per bot
- 120,000,000 storage tokens per month
- 120,000,000 message tokens per month
- Use your own OpenAI API key
- Bot Tasks (5 per bot)
- Bot Tasks Runs (600 per bot per month)
- Priority support
Free
Free
- 1 chatbot
- 1 data source
- 600,000 storage tokens
- 80,000 message tokens
- No credit card required
Chat Thing FAQs
Is my data used to train ChatGPT?
No, Chat Thing maintains strict privacy standards and does not use your uploaded data or conversation history for AI training. Your data is stored securely on their servers using industry-standard security practices.
Which LLM models are supported?
Users can choose different AI models depending on their plan, including GPT-4o, Claude, and Gemini. You can also adjust advanced settings such as temperature to control the bot's response style.
Can I deploy one bot to multiple channels?
Yes, a single bot created in Chat Thing can be used across multiple channels simultaneously. Supported channels include your website, Slack, Discord, Telegram, WhatsApp, and Email.
What are Power-ups and how do they work?
Power-ups allow you to give your bot new abilities by integrating with third-party services like Zapier and Notion Databases. This enables the bot to perform tasks and call tools rather than just answering questions.
Can I monitor the conversations my bot is having?
Yes, Chat Thing provides a conversations view and search feature that allows you to see how users talk to your bots. You can also view bot usage analytics and visualizations to track engagement.
Ratings & reviews
No reviews yet. Be the first to share how Chat Thing worked for you.
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