ChatForm
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About
ChatForm is an AI customer support platform designed for the online gaming market. It aims to resolve player support tickets with human-like reasoning and empathy. ChatForm's HART (Humanized Automated Resolution Technology) automates CX, reduces overhead, handles interactions with patience, and scales with localized support and compliance. It resolves 80% of player inquiries automatically and provides responsible gambling AI guidance.
Platform
Task
Features
• autonomous ticket resolutions
• ai localization policies
• regulatory compliance monitoring
• responsible gambling ai guidance
• localized support and compliance
• empathy and efficiency in ticket resolution
• humanized ai automation
• ai player support
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