Cense AI
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About
Cense AI: Conversational AI platform for eCommerce, HR, and IT. Automate customer service, enhance buying experiences, and assist employees. Integrates with Shopify, WooCommerce, Magento, and more. Offers intelligent search, data security, and personalized branding. Use Cense to reduce costs and boost productivity using AI-powered chatbots.
Platform
Task
Features
• customer support
• lead capture
• conversational ai chatbot
• chat with your data
• product search and comparison for end users, promotional offers, up-selling & cross-selling, integrations with commerce frameworks (shopify, woocommerce, magento, bigcommerce and custom made
• customer buying experience enhancement
• employee issue self resolution (hr/it)
• ecommerce store assistant
FAQs
What is Conversational AI ?
Conversational AI is the use of Artificial Intelligence that supports human like interactions between a human and a machine. Conversational AI uses machine learning, natural language understanding to interpret and interact with users through chats.
How does Conversational AI work ?
It uses Machine Learning and Natural Language Preprocessing to understand what user has said which is taken care by NLU and predict the appropriate response based on the context and history which is handled by Cense Core.
What is Artificial Intelligence Chat Bot or AI Chatbot or AI Virtual assistant ?
Artificial intelligence chat bots can help you increase sales, improve customer satisfaction and engagement, and save you time. They provide human-like help without the need to forward your site’s visitor to the call agent until a complex issue comes up.
What is WhatsApp Chatbot ?
WhatsApp chatbot is a messaging channel that either uses artificial intelligence or pre-programmed rules to engage with the users on WhatsApp platform. Customers/users can communicate with WhatsApp chatbot via the chat interface, like talking to a real person. It’s a set of automated replies that simulates a human conversation on WhatsApp.
How can WhatsApp Chatbot for eCommerce help businesses ?
E-Commerce companies need tools that can do the following: * Lead Generation Using WhatsApp marketing templates, businesses can reachout to thousands of users. Users interested in products or services will send a message. * FAQs or Frequently asked questions Usually customers have lots of questions regarding products and services, so instead of reaching out to customer service/support, WhatsApp chatbot can answer all the customers FAQs. This will ensure only the complicated queries get redirected to the business owners or support team. * Users buying journey The entire user buying journey like searching for a product, Placing an Order, Shipments, Refunds and Returns, Repeat Orders, Feedback Collection, and Retarget Abandoned Carts can be easily done in WhatsApp integrated with Cense AI.
Can Cense AI help us as Chatbot service provider ?
We provide consultations in the areas of Artificial Intelligence, automation within the internal applications as well as external applications. We also help businesses in integration and development services to instill intelligent in their business processes. Based on the custom requirements we propose, design and implement solutions that would meet specific client requirements.
Pricing Plans
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