BIK
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About
BIK is an AI-powered platform designed to enhance eCommerce marketing and customer support. It offers various AI-driven tools, including AI assistants for different channels like Instagram, WhatsApp, and email, alongside an AI helpdesk. Key features also include gamification, a customer data platform, analytics dashboards, and a flow builder. BIK integrates with various platforms including Shopify, Facebook Messenger, Instagram, and WhatsApp. The platform claims to increase customer support productivity by 60%, allow engagement with foreign language customers through real-time AI translation, and drive higher ROI through targeted marketing. The platform also highlights its role in customer journey management, including personalised social and web journeys. BIK emphasizes its data-driven approach and the ability for businesses to own and leverage their data for better marketing outcomes.
Platform
Features
• analytics dashboard
• flow builder
• ai-powered product recommendations
• ai-driven marketing automation
• ai shopping assistant
• customer data platform (cdp)
• gamification and pop-ups
• ai-powered customer support across multiple channels (instagram, whatsapp, email, helpdesk)
Job Opportunities
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