Aura
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About
Aura is an all-in-one digital security solution that uses AI to protect individuals and families from identity theft, scams, and online threats. It offers a range of features, including identity theft protection, credit monitoring, a VPN, antivirus software, a password manager, and parental controls. Aura is available for various devices and is praised for its user-friendly interface and fast fraud alerts. The company also has a strong commitment to customer service, providing 24/7 support and white-glove fraud resolution services.
Platform
Task
Features
• financial fraud protection
• parental controls & safe gaming
• spam call protection
• identity theft protection
• password manager & vault
• antivirus
• vpn & online privacy
• identity theft insurance
FAQs
I’m not sure which plan is right for me.
No problem! Call us at 1-844-939-3681—we’ll tell you more about our digital security plans and help you enroll. Ask about our free Security Risk Assessment—we’ll let you know if any of your accounts have been compromised and what you can do to fix it.
What if I want to upgrade my plan?
Our agents are available at 1-844-939-3681 to discuss plan options that best suit your needs.
How can I add family members to my plan?
Our Family plan provides coverage for 5 adults plus unlimited kids.
If I’m having trouble signing up, how can I get help?
Please call us at 1-844-939-3681—we’re available to help you enroll.
What is White Glove Fraud Resolution?
Our White Glove Fraud Resolution service removes the stress of recovering your identity and assets if you’re a victim of identity theft or financial fraud. Your White Glove agent will work with you to craft a mitigation and remediation plan to help prevent and recuperate existing losses or damages. They'll work with you hand-in-hand to navigate credit bureaus and federal institutions. This takes the guesswork out of resolving the situation on your own and leaves it with a trained expert.
How do I cancel my Aura membership?
You may cancel your membership by calling us at 1-855-712-0021 or canceling from your Account Membership page. After canceling, your membership will stop renewing. However, your protection will continue for the remaining days in your existing term. If you purchased an annual membership, you may be eligible for a refund under our 60 day money-back guarantee.² If you have any questions, call us at 1-855-712-0021 to learn more. If you purchased a subscription through the Aura mobile app, you can cancel your subscription through the Apple App Store or Google Play Store.
How does the 60 day money-back guarantee work?
Your satisfaction with our products and services is our top priority, which is why we’re offering a 60 day money-back guarantee for all of our annual membership plans.² If you want to cancel and request a refund, call Customer Support at 1-855-712-0021 within 60 days of your enrollment and you’ll get a full refund of your annual membership cost. Please note, once we cancel your membership, you’ll immediately lose access to all the benefits of your membership plan.
Are Aura and Identity Guard the same company?
Aura and Identity Guard are independent brands under parent company Aura Sub, LLC.
What is the difference between Aura and Identity Guard?
Identity Guard was founded in 1996 and has been trusted by over 38 million people for identity and credit fraud protection. Aura is a modern all-in-one solution for identity, financial, online privacy, and device protection built to protect the entire family.
Is Aura a reputable company?
Aura is an A+ BBB accredited company with a 4.6 rating on the App store, 4.7 stars on Trustpilot, and is 2022 award-winner for identity theft protection by Money.com.
What is identity theft?
Identity theft is when a fraudster steals your personal data (such as your name, address, phone number, social security number, credit card number, passport number, IDs, driver's license number, etc.) and other forms of your identity to commit crimes in your name. Identity thieves have one common goal: to steal your personally identifiable information (PII) and use it to get a payday.
How does identity theft happen?
While there are many warning signs of identity theft, here are 4 common identity theft techniques: * Data Breaches * Viruses & Malware * Phishing Attacks * Physical Theft
How do identity thieves steal my personal information?
According to a 2021 Data Breach Report, there were over 422 million people had their information exposed on a data breach. These records are typically sold among criminal exchanges or exposed on the Dark Web.
Will identity theft affect my credit score?
Your credit history may show negative remarks after an identity theft event. We recommend locking or freezing your credit file if you are the victim of identity theft.
What does Identity Theft Insurance cover?
All Aura plans includes a $1M identity theft insurance\*, which provides coverage for eligible losses after a stolen identity event like the examples below: * Aggregate Limit of Insurance: $1,000,000 per policy period * Lost Wages: $2,000 per week, for 5 weeks maximum * Travel Expenses: $1,000 per policy period * Elder Care, Spousal Care, and Child Care: $2,000 per policy period * Certified Public Accountant Costs: $1,000 per policy period
Pricing Plans
Individual
USD12.00 / per month• Identity Theft Protection
• 3-Bureau Credit Monitoring
• Instant Credit Lock
• Home & Auto Title Monitoring
• Financial Transaction Alerts
• Antivirus
• VPN
• Password Manager
• People Search Sites & Spam Lists Removal
• 24/7 Customer Support
Couple
USD22.00 / per month• Identity Theft Protection
• 3-Bureau Credit Monitoring
• Instant Credit Lock
• Home & Auto Title Monitoring
• Financial Transaction Alerts
• Antivirus
• VPN
• Password Manager
• People Search Sites & Spam Lists Removal
• 24/7 Customer Support
Family
USD32.00 / per month• Family & Child Identity Protection
• 5M Identity Theft Insurance
• 3-Bureau Credit Monitoring
• Instant Credit Lock
• Home & Auto Title Monitoring
• Financial Transaction Alerts
• Antivirus
• VPN
• Password Manager
• People Search Sites & Spam Lists Removal
Kids
USD10.00 / per month• Parental Controls
• Content Filtering & Site Blocking
• Screen Time Limits & Scheduling
• Pause the Internet
• Online History & Usage Reports
• Safe Gaming with Cyberbullying & Predator Alerts
• In-game Voice & Text Monitoring
• Predator, Scam & Cyberbullying Alerts
• Weekly Gaming Activity Report
• 24/7 Customer Support
Job Opportunities
There are currently no job postings for this AI tool.
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