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Arwen

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About

Arwen is an AI co-pilot for social media, providing an all-in-one dashboard to engage and moderate online communities at scale across paid and organic channels. It offers three core products: Engage, which automatically finds conversations and allows real-time reactions and replies; Moderate, which protects brands by rewarding healthy communities and automatically hiding negative comments; and Customize, which creates custom AI algorithms tailored to specific brand guidelines for data analysis. Arwen aims to make social media more social by fighting spam, hate, and toxicity, freeing up social teams' bandwidth, and helping brands find value in their communities. It is ISO 27001 and Cyberessentials certified, ensuring security and privacy.

Platform
Web
Task
social media moderation

Features

seamless integration

iso 27001 and cyber essentials certified security

ad comment moderation

supports facebook, instagram, twitter (x), tiktok, youtube

automated comment hiding

custom ai algorithm creation

real-time community engagement

ai-powered social media moderation

FAQs

How fast can I integrate with Arwen, and how fast do you hide comments?

Onboarding takes less than an hour. Comments are detected and hidden in real time, often under a second, depending on platform capabilities. Our priority is prompt and efficient moderation for a safe online environment.

How much does it cost to integrate with Arwen?

Cost varies based on profiles, platforms, followers, and moderation extent. Book a demo for a personalized quote tailored to your specific needs.

Should I be concerned about giving you access to my accounts?

We prioritize security and privacy, being Cyber Essentials and ISO27001 certified. We use OAuth 2.0, giving you full control to revoke access anytime. We never store passwords or sensitive data.

Will adding another tool mean more friction for my team?

Arwen seamlessly integrates into your social stack, running smoothly in the background. After setup, comments are automatically hidden, with manual override options. Most clients require little oversight, and support is available.

What platforms does Arwen support for moderation?

Arwen supports a wide range of platforms for moderation, including Facebook, Instagram, Twitter (X), TikTok and YouTube.

Can Arwen moderate ad comments?

Yes, Arwen moderates ad comments across various platforms, including Paid, Cross-Platform, and Branded Partnership Ads on Meta, and Spark/Non-Spark Ads with UGC on TikTok. It maintains a positive environment.

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