Arwen
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About
Arwen is an AI-powered social media management tool designed to help brands moderate comments, engage with followers, and improve ad performance. It offers three core solutions: Moderate (filters out toxic comments), Engage (facilitates real-time interaction), and Customize (creates custom AI algorithms). Arwen boasts high accuracy in spam detection, integrates seamlessly into existing social media stacks, and is used by major brands globally. It prioritizes a safe and respectful online environment and aims to reduce customer acquisition costs.
Platform
Features
• emoji and gif detection
• brand-specific toxicity moderation
• spam detection (99% accuracy)
• manual moderation
• advanced keyword filtering
• ai-driven moderation
• identifies customers in their buying journey
• reduces cac by up to 19%
FAQs
How fast can I integrate with Arwen, and how fast do you hide comments?
On becoming an Arwen customer, our onboarding process takes less than an hour. Once we're integrated with your channels, we detect and hide comments in real time. Speed varies depending on platforms' capabilities, but most networks allow us to hide comments in under a minute, often even under a second. Our top priority is prompt and efficient moderation, so we can ensure a safe and respectful online environment for your community.
How much does it cost to integrate with Arwen?
Several factors determine the cost of integrating with Arwen, including your number of profiles, platforms, followers, and the extent of moderation required. To obtain a personalised quote tailored to your specific needs, we encourage you to book a demo with us.
Should I be concerned about giving you access to my accounts?
We prioritise the security and privacy of your accounts, and maintain stringent security measures to ensure this. We're a Cyber Essentials and ISO27001 certified provider, and utilise the industry-standard OAuth 2.0 protocol to grant you complete control over our access. You can revoke it anytime within the native network; you retain complete authority over your account at all times. We never get access to your password or request or store any sensitive data.
Will adding another tool mean more friction for my team?
Arwen seamlessly integrates into your current social stack and aims to run smoothly behind the scenes. Once your settings are configured, comments are automatically hidden, with options to manually change decisions if necessary. Most clients manage Arwen with little oversight, but our team is always available to provide support if needed.
What platforms does Arwen support for moderation?
Arwen supports a wide range of platforms for moderation, including Facebook, Instagram, Twitter (X), TikTok and YouTube.
Can Arwen moderate ad comments?
Yes, Arwen supports comment moderation on ads across various platforms. This includes: Paid Ads on Meta platforms, Cross-Platform Ads on Meta platforms, Branded Partnership Ads on Meta platforms, Spark and Non-Spark Ads with UGC on TikTok. Arwen ensures that all ad comments are monitored and managed to maintain a positive and engaging environment for your brand.
Job Opportunities
There are currently no job postings for this AI tool.
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