Apica Ascent
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About
Apica Ascent is a platform that offers capabilities in synthetic monitoring, log management, distributed tracing, data management, and autonomous insights using AI/ML. It provides tools for creating checks, setting up alerts, managing users, and analyzing performance. The platform supports integrations with various data sources and monitoring tools, and offers features such as anomaly detection, data forwarding, and fleet management.
Platform
Task
Features
FAQs
Can warnings and errors also affect my SLA?
Only Errors and Fatals affect SLA percentage.
How do I upload ZT checks in ASM?
Add the prxdat file when creating a check, this should give you the option on how to compile the scenario. Be sure to choose the right version of ZT.
How can other users see the checks on my dashboard?
In manage checks, select "Edit Users", you'll be able to control which users can be a part of your group.
How long is the period of data retention for a check?
The details and statistic differs for each type of check. (PRX checks - 7d, FPR checks 14d, URLv2 24h)
The checks on my dashboard keep disappearing, how can I keep my current layout?
Dashboard - Top right corner, you can select save layout.
Can I create more than one check for multiple locations?
Each check must be executed from a specific location.
Is there a way to be continually alerted when my check is fatal?
Yes, it is possible to achieve this through integrations with PagerDuty.
Why is the total response time different from the waterfall chart?
The total response time shows the combined time it takes for the browser to load the sites different elements in parallel.
How do I perform maintenance on a single check?
In Tools -> Maintenance you can remove or update your check result severity. You can sort/filter the checks by type, severity, time periods or directly select a specific check.
I don´t see any checks on my newly created user?
To add a user to groups go to ManageChecksNew and click Edit users and add the desired users to the desired group.
What is the meaning of the different levels of alerts in APM/WPM?
Informational: This means that the check is working as intended. You will get this alert if a check has had another state and returned to normal.
How do I setup alerts?
Go to “Manage Alerts” and click the bullseye next to the check you wish to have alerts for. Select the severity that should trigger the alert and the user that should receive the alerts.
How do I create a new user?
Go to “Users” and click “New user”.
Is it possible to get alerts only on certain time periods?
No. But you can set the check to run only on certain time periods.
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