Airline Operations
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About
Airline Operations is a comprehensive suite of AI-based tools developed by KLM and BCG to transform airline operations management. Amid increasing complexity, airlines need integrated solutions for informed, data-driven decisions. This suite provides front-line staff with a full picture, enabling them to predict downstream impacts across the network. Solutions cover passenger operations, network optimization, ground handling, cargo, and maintenance. They combine expertise from KLM operations executives, BCG airline experts, and BCG X data scientists/software engineers. The tools offer real-time transparency, AI overlays for clear insights, simulations for scenario planning, and decision support for the entire organization. Implementations have shown significant ROI, reducing non-performance costs by 20%-30% and optimizing schedules and resource allocation.
Platform
Features
• network optimization
• engine end-of-life planning (phaser)
• ground handling management
• passenger operations management
• simulation and scenario planning
• real-time transparency and granular data
• ai-based decision support
• holistic airline operations management
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