Tettra

Reduce repetitive questions and centralize company knowledge with an AI-powered knowledge base designed for Slack-heavy teams and growing organizations.

Paid knowledge management

Starting at

$8/user/month

About Tettra

Tettra is an internal knowledge management system designed to eliminate documentation silos and automate the process of answering team questions. It functions as a centralized hub where organizations can create new documentation using a native editor or import existing content from sources like Google Docs, Notion, and PDFs. The primary goal is to provide a single source of truth that is easily accessible and maintained by subject matter experts, preventing critical information from getting lost in chat threads or email chains. The platform's standout feature is its AI-powered assistant, Kai, which integrates directly with communication tools like Slack. When employees ask questions in Slack channels or direct messages, Kai searches the knowledge base and provides immediate answers based on the stored data. If the AI cannot find a relevant answer, it identifies the correct team member to respond, effectively capturing and documenting new information as it arises. This workflow helps teams capture tacit knowledge that would otherwise remain unrecorded. Tettra is particularly well-suited for high-growth companies, customer support teams, and agencies that rely on Slack for daily communication. It offers robust knowledge management features, such as a verification system where experts periodically review content to ensure accuracy and a stale pages report that flags outdated information. This proactive approach prevents the common issue of documentation decay, where users stop trusting a wiki because the information is no longer current. What distinguishes Tettra from traditional wikis or document storage tools is its deep integration with the existing workflows of modern digital teams. Unlike standalone platforms that require users to switch contexts, Tettra lives within the chat apps teams already use. It also offers advanced permissions, usage analytics, and public sharing options, making it a flexible tool for both internal operations and external client-facing documentation. The system ensures that knowledge is not just stored, but actively used and verified.

Tettra pros & cons

Pros

Integrates directly with Slack to answer questions within channels and DMs.
Automates content maintenance through verification requests and stale page alerts.
Supports importing existing content from Notion, Google Docs, and local files.
AI functionality can summarize long Slack threads to capture knowledge automatically.
Maintains 99.99% uptime for reliable access to company documentation.

Cons

The Scaling plan requires a minimum of 10 users, which may be expensive for very small teams.
The application interface is currently only available in English.
Single sign-on (SSO) is only included in the Enterprise tier or as a paid add-on.
Advanced features like custom onboarding and custom reporting are restricted to Enterprise clients.

Tettra use cases

Support teams can use Tettra to centralize product documentation, allowing agents to provide fast and consistent answers to customer inquiries via Slack.
HR and Operations managers can automate the onboarding of new hires by creating searchable guides and using AI to answer common first-week questions.
Marketing agencies can build private client categories to share project updates and documentation securely with external stakeholders through shared links.
Product teams can use the verification feature to ensure technical documentation is regularly reviewed and updated by subject matter experts.
High-growth startups can use the AI bot to mine Slack threads for answers, turning everyday conversations into permanent documentation.

Tettra features

google workspace integration
content verification workflow
usage analytics and reporting
external site publishing
native content editor
stale pages reporting
internal q&a system
ai-powered kai bot for slack

Tettra pricing

Is Tettra free? No, Tettra doesn't offer a free plan; pricing starts at $8 / user/month.

Scaling

$8 / user/month

AI answers in Slack
Google Workspace integration
Usage Analytics
API access
AI page tagging
AI FAQ generation
AI thread summarization
Page verification
Slack notifications
Unlimited version history

Enterprise

Price varies

SSO & SCIM included
Hands-on training
Custom import and onboarding
Custom reporting
Priority support
Custom integrations
Group permissions
Discounted rates past 250 licenses

Tettra FAQs

How does the per-user pricing work in Tettra?

A user is defined as an account that accepts an invitation to join the team. Deactivated users are not counted towards your license total, and the number of members in your Slack workspace does not impact your Tettra billing.

Can I share my Tettra content with external users?

Yes, users on paid plans can share individual pages via public links or use the external sites feature. This allows you to make specific categories of knowledge visible to people outside your primary account.

What happens when I connect Tettra to Slack?

Connecting to Slack allows teammates to search the knowledge base directly from chat. It also enables AI features like answering questions in DMs, summarization, and mining existing answers from Slack threads.

Does Tettra support languages other than English?

Tettra can store and support content written in any language. However, the application interface and menus are currently only available in English.

Can I export my documentation if I decide to leave?

Yes, you can export your content at any time in HTML format via the app settings. Tettra maintains an open data policy to ensure you are never locked into the platform.

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