Aide
Click to visit website
About
Aide is an AI tool designed to automate and enhance customer support using large language models (LLMs). It accurately classifies incoming messages, drafts responses for agents, and automates customer interactions across email and chat with high precision. Aide provides a holistic view of customer interactions by analyzing and categorizing conversations, helping businesses identify key pain points and monitor trends. It enables the automation of repetitive workflows by detecting automatable issues and building conditional workflows based on customer data. This frees agents to focus on complex queries. The tool also boosts team efficiency by providing AI assistance, such as smart tagging, generating accurate AI responses based on historical data, and centralizing knowledge bases to ensure consistent service. Furthermore, Aide facilitates the creation of AI chatbots, trained on existing knowledge and past tickets, to handle common inquiries, with seamless escalation to human agents for complex cases. It integrates with popular help desks like Zendesk, Front, and Shopify.
Platform
Features
• enterprise-grade security
• text classification
• one-click integrations
• topic detection
• custom tone and identity for bots
• ai chatbot training
• draft contextual answers
• conditional automations
FAQs
How is pricing determined?
Pricing is based on conversation volume rather than team size. All plans include unlimited team members at no extra cost.
Is there a free trial?
Yes, we offer a 30-day trial for all teams. No credit card is required.
Does pricing fluctuate month-to-month?
No. Your chosen plan remains consistent monthly, accommodating seasonal demands. As long as you have a track record of staying within your plan's limit (and don't exceed 1.5x in any month), your service continues uninterrupted.
Why am I billed for all conversations if Aide only assists with some?
Aide processes every conversation and your subscription covers this comprehensive service, including tagging, reports, agent assistance, and automated actions. We don't charge per automation, so you can increase coverage without additional costs.
I want to know what ROI (return on investment) to expect. Can you help predict that?
Take a look at our ROI calculator. It can give an estimate of how much time and money Aide saves based on your monthly support volume and different automation strategies.
Pricing Plans
Essentials
USD300.00 / per month• Monthly Conversations up to 1200
• Unlimited tagging
• Agent assist panel
• Automated scenarios
• Chatbot on your website
Pro
USD500.00 / per month• Monthly Conversations up to 2500
• Unlimited tagging
• Agent assist panel
• Automated scenarios
• Chatbot on your website
• Hands-on support from our team
• Fully guided implementation
Pro Plus
USD800.00 / per month• Monthly Conversations up to 4000
• Unlimited tagging
• Agent assist panel
• Automated scenarios
• Chatbot on your website
• Dedicated support on Slack, Teams or WhatsApp
• Weekly Progress Meetings
• Custom integrations
• Unlimited reporting
• Priority support
Enterprise
Unknown Price• Custom Monthly Conversations
• Unlimited tagging
• Agent assist panel
• Automated scenarios
• Chatbot on your website
• Dedicated support on Slack, Teams or WhatsApp
• Weekly Progress Meetings
• Custom integrations
• Unlimited reporting
• Dedicated Success Manager
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Narrot
Narrot is an AI-powered customer support automation API designed to cut first-line customer support operational costs by up to 95% with 24/7 human-quality AI agents.
View Details
RoboDialog
RoboDialog is an AI customer support agent for websites, designed to convert visitors into customers by providing instant answers and saving businesses time and money.
View Details
Hexoloop
Hexoloop is an AI-powered customer support tool that transforms conversations into instant solutions by taking real actions through direct API integrations.
View Details
Zetabot
Zetabot is an advanced AI chatbot designed to streamline customer support operations, revolutionize businesses, and reduce costs by up to 60%.
View Details
Chaterimo
Chaterimo is an AI-powered customer service chatbot for e-commerce and websites, leveraging ChatGPT, Claude, or Gemini to reduce costs and save time.
View DetailsFeatured Tools
GirlfriendGPT
NSFW AI chat platform with customizable characters, AI image generation, and voice chat. Explore roleplay and intimate interactions with AI companions.
View Details
Animate My Pic
Animate My Pic is an AI photo to video tool that leverages advanced AI to effortlessly animate your pictures, offering image-to-video, text-to-video, and 30+ effects.
View Details
Nano Banana AI
Nano Banana AI is a powerful AI image editor for quick, precise editing, adjustments, and optimization of images, leveraging advanced image-to-image AI models.
View Details
Nano Banana
Nano Banana is Google's state-of-the-art AI image generator powered by Gemini 2.5 Flash Image, offering character consistency and natural language image transformation.
View Details
alivemoment
alivemoment is an AI tool that transforms cherished photos into living stories, allowing users to relive precious moments with gentle, lifelike motion.
View Details
Make Song
Make Song is an AI music and song generator that creates 100% royalty-free songs from text or lyrics in seconds, perfect for any commercial use.
View Details