Aide
Click to visit website
About
Aide is an AI tool designed to automate and enhance customer support using large language models (LLMs). It accurately classifies incoming messages, drafts responses for agents, and automates customer interactions across email and chat with high precision. Aide provides a holistic view of customer interactions by analyzing and categorizing conversations, helping businesses identify key pain points and monitor trends. It enables the automation of repetitive workflows by detecting automatable issues and building conditional workflows based on customer data. This frees agents to focus on complex queries. The tool also boosts team efficiency by providing AI assistance, such as smart tagging, generating accurate AI responses based on historical data, and centralizing knowledge bases to ensure consistent service. Furthermore, Aide facilitates the creation of AI chatbots, trained on existing knowledge and past tickets, to handle common inquiries, with seamless escalation to human agents for complex cases. It integrates with popular help desks like Zendesk, Front, and Shopify.
Platform
Features
• enterprise-grade security
• text classification
• one-click integrations
• topic detection
• custom tone and identity for bots
• ai chatbot training
• draft contextual answers
• conditional automations
FAQs
How is pricing determined?
Pricing is based on conversation volume rather than team size. All plans include unlimited team members at no extra cost.
Is there a free trial?
Yes, we offer a 30-day trial for all teams. No credit card is required.
Does pricing fluctuate month-to-month?
No. Your chosen plan remains consistent monthly, accommodating seasonal demands. As long as you have a track record of staying within your plan's limit (and don't exceed 1.5x in any month), your service continues uninterrupted.
Why am I billed for all conversations if Aide only assists with some?
Aide processes every conversation and your subscription covers this comprehensive service, including tagging, reports, agent assistance, and automated actions. We don't charge per automation, so you can increase coverage without additional costs.
I want to know what ROI (return on investment) to expect. Can you help predict that?
Take a look at our ROI calculator. It can give an estimate of how much time and money Aide saves based on your monthly support volume and different automation strategies.
Pricing Plans
Essentials
USD300.00 / per month• Monthly Conversations up to 1200
• Unlimited tagging
• Agent assist panel
• Automated scenarios
• Chatbot on your website
Pro
USD500.00 / per month• Monthly Conversations up to 2500
• Unlimited tagging
• Agent assist panel
• Automated scenarios
• Chatbot on your website
• Hands-on support from our team
• Fully guided implementation
Pro Plus
USD800.00 / per month• Monthly Conversations up to 4000
• Unlimited tagging
• Agent assist panel
• Automated scenarios
• Chatbot on your website
• Dedicated support on Slack, Teams or WhatsApp
• Weekly Progress Meetings
• Custom integrations
• Unlimited reporting
• Priority support
Enterprise
Unknown Price• Custom Monthly Conversations
• Unlimited tagging
• Agent assist panel
• Automated scenarios
• Chatbot on your website
• Dedicated support on Slack, Teams or WhatsApp
• Weekly Progress Meetings
• Custom integrations
• Unlimited reporting
• Dedicated Success Manager
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Narrot
Narrot is an AI-powered customer support automation API designed to cut first-line customer support operational costs by up to 95% with 24/7 human-quality AI agents.
View Details
RoboDialog
RoboDialog is an AI customer support agent for websites, designed to convert visitors into customers by providing instant answers and saving businesses time and money.
View Details
Hexoloop
Hexoloop is an AI-powered customer support tool that transforms conversations into instant solutions by taking real actions through direct API integrations.
View Details
Zetabot
Zetabot is an AI-powered customer support solution designed to streamline operations, reduce costs by up to 60%, and enhance customer experience with 24/7 availability.
View Details
Copalot
Copalot is an AI user support platform with human oversight, drastically cutting support costs and boosting satisfaction with 24/7 multilingual AI assistance.
View DetailsFeatured Tools
GirlfriendGPT
NSFW AI chat platform with customizable characters, AI image generation, and voice chat. Explore roleplay and intimate interactions with AI companions.
View Details
AI Song Maker
AI Song Maker is an AI music generator that helps users create songs effortlessly. Compose tracks, generate AI songs, and enjoy royalty-free music creation with ease.
View Details
Wan 2.5
Wan 2.5 is a revolutionary native multimodal video generation platform. It features synchronized A/V output, 1080p HD cinematic quality, and precision image editing.
View Details
FlashPaper
FlashPaper is an intelligent AI academic writing partner designed to simplify research, writing, and organization for students and professionals at any level.
View Details
Sora 2 AI
Sora 2 AI is the next generation AI video generator, creating more realistic, controllable, and immersive videos that understand the laws of physics.
View Details
Sora 2 AI
Sora 2 AI is OpenAI's flagship model for video and audio generation, creating physics-accurate videos with synchronized dialogue, sound effects, and music.
View Details
Skywork
Skywork is a platform offering deep dives and guides for AI engineers on integrating Model Context Protocol (MCP) servers with various applications and systems.
View Details
Fluig AI
Fluig AI is an AI-powered diagramming tool that instantly converts documents, ideas, files, images, and URLs into various professional diagrams, enabling easy format conversion.
View Details