Virtual Facility
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About
Virtual Facility is an intelligent alarm management platform designed to centralize and prioritize alerts from disparate building systems. By linking building automation systems (BAS) and sensors directly to a Computerized Maintenance Management System (CMMS), the tool aims to eliminate the chaotic alarm fatigue often experienced by facility teams. It provides a single, unified dashboard where alarms from BACnet, Modbus, and various IoT sensors are standardized and displayed in real-time. This central hub allows operators to maintain clear situational awareness across multiple sites without having to switch between different software interfaces. The core of the platform is its AI-driven triage engine, which analyzes incoming alerts to separate critical, high-risk events from routine noise. The system filters out non-actionable alarms—averaging a 60% to 70% reduction in noise—ensuring that technicians only focus on issues affecting safety, uptime, or occupant comfort. Once a high-priority alarm is validated, Virtual Facility automatically generates a work order within the user's CMMS, such as WebTMA or MEX. This end-to-end automation closes the gap between detection and resolution, allowing maintenance teams to move directly to the work without manual sorting or administrative delays. This solution is specifically built for professionals managing complex, multi-site environments such as hospitals, university campuses, and large-scale manufacturing plants. It serves facility managers who need better visibility into recurring asset issues and technicians who require clear, readable alarm context while in the field. Because it can scale from single-building operations to global enterprise portfolios, it is ideal for organizations looking to transition from reactive maintenance to more proactive, data-driven operational strategies. The platform supports a wide range of industries including healthcare, education, government, and aviation. What sets Virtual Facility apart from standard monitoring tools is its deep integration with the maintenance workflow and its proven impact on operational efficiency. While most building systems just report data, this tool translates that data into actionable maintenance tasks with precise asset mapping and impact insights. By providing a 100% increase in visibility into alarm triage outcomes and boosting operator productivity by an average of 30%, it functions as a strategic layer that turns building data into a measurable return on investment. It effectively acts as a bridge between the physical infrastructure and the management software used to maintain it.
Pros & Cons
Reduces non-actionable alarm noise by up to 70% through AI filtering.
Automates the transition from alarm detection to CMMS work order creation.
Provides a single unified view for multiple building automation systems (BAS).
Increases operator productivity by an average of 30% based on customer data.
Offers 100% visibility into alarm triage outcomes for better performance tracking.
Entry-level pricing starts at $30,000 per year, which may be prohibitive for smaller facilities.
The base pricing assumes facilities under one million square feet with a single BAS.
Personalized estimates require sharing contact information via a lead generation form.
Advanced analytics like equipment impact insights are restricted to the Enterprise tier.
Use Cases
Healthcare facility managers can use AI triage to prioritize life-safety alarms and ensure critical hospital systems maintain 100% uptime.
University maintenance teams can centralize alarms from hundreds of campus buildings into one dashboard to reduce response times.
Corporate real estate operators can automate work order dispatching, ensuring technicians move directly to high-impact repairs without manual triage.
Platform
Task
Features
• real-time operational dashboards
• bacnet & modbus connectivity
• asset impact mapping
• multi-site analytics
• nuisance alarm filtering
• automated cmms work orders
• unified alarm dashboard
• ai alarm triage
FAQs
What building protocols and systems can Virtual Facility connect with?
Virtual Facility is designed to connect to various building automation systems using standard protocols like BACnet and Modbus. It also integrates with modern IoT sensors and major CMMS platforms such as WebTMA, MEX, and Eagle CMMS.
How much does the tool reduce alarm noise for maintenance teams?
According to performance data, the AI-powered triage engine can reduce non-actionable alarm noise by up to 70%. This significantly decreases alarm fatigue by filtering out nuisance alerts and highlighting only high-risk events.
Does Virtual Facility automate the creation of maintenance work orders?
Yes, the platform converts validated alarms directly into CMMS work orders without requiring manual sorting. This allows technicians to move immediately from detection to resolution with full context provided in the ticket.
What is the typical starting price for a facility implementation?
Pricing for the Professional plan starts at $30,000 per year, assuming a single building automation system and a facility under one million square feet. The Enterprise plan for multi-site needs starts at $40,000 per year.
Can the software help identify recurring asset performance issues?
The platform includes dashboards for operational performance that track open alarms and asset trends across sites. These insights help managers identify recurring issues and plan proactive maintenance to extend asset life.
Pricing Plans
Virtual Facility Professional
USD30000.00 / per year• Readable alarm text
• Nuisance alarm filtering
• Alarm triage tools
• CMMS work order creation
• Multi-BAS aggregation
Virtual Facility Enterprise
USD40000.00 / per year• Multi-site dashboards
• Equipment impact insights
• Alarm-to-CMMS asset mapping
• Space impact visibility
• All Professional features
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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