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TCARE

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About

TCARE is an evidence-based platform designed to identify and mitigate caregiver burnout before it leads to health crises or the institutionalization of loved ones. The platform operates on a proprietary clinical protocol that has been refined over fifteen years, integrating advanced data algorithms with high-touch human intervention. By partnering with health plans, managed care organizations, and employers, TCARE provides a structured framework to support the more than one in five Americans acting as unpaid family caregivers. Its primary goal is to help these individuals manage the emotional, physical, and financial stresses of caregiving, thereby allowing seniors and those with disabilities to age in place longer. The system works by conducting comprehensive assessments that evaluate over ninety different burnout factors. These assessments generate a tailored care plan based on six proprietary burden scores, which measure specific areas of stress. Caregivers are not left to navigate these plans alone; they are matched with a dedicated TCARE Specialist who provides ongoing guidance, adjusts the care strategy as circumstances change, and connects the user with relevant resources. This combination of high-tech and human touch ensures that interventions are timely and personalized to the specific family dynamic and medical situation. This solution is specifically built for enterprise-level organizations, including Medicaid and Medicare Advantage health plans, long-term care insurance providers, and government agencies. It is also utilized by employers as a benefit to improve employee retention and reduce absenteeism related to family care responsibilities. Organizations use TCARE to drive better clinical outcomes, such as an average twenty-one-month delay in nursing home placement and an eighty-four percent reported reduction in caregiver depression. These metrics help health plans improve their Star Ratings and reduce utilization of high-cost home and community-based services. What distinguishes TCARE from other caregiver support tools is its rigorous clinical validation and regulatory status. It is a CMS-approved and HHS-accredited protocol, making it a clinically-proven intervention rather than just a resource directory. Unlike simple self-service apps, TCARE bridges the gap between digital assessment and professional clinical support, offering a measurable return on investment for payers and employers through reduced healthcare spend and improved population health. The platform success is rooted in its ability to intervene at the right time with the right level of support.

Pros & Cons

Clinically proven to delay nursing home placement by an average of 21 months.

Accredited by HHS and approved by CMS for use in healthcare environments.

Reduces caregiver depression levels in 84% of supported users.

Decreases Home & Community Based Services utilization by 20%.

Integrates specialized human specialists with proprietary data algorithms.

Primarily available through organizations like employers or health plans rather than individual direct purchase.

Requires a full assessment process before a care plan can be generated.

Focus is limited to family caregivers rather than professional healthcare staffing.

Use Cases

Health plan administrators can implement TCARE to improve CAHPS scores and Star Ratings while reducing long-term care costs.

HR benefits managers can offer the platform to employees to reduce absenteeism and FMLA usage among working caregivers.

Government agency coordinators can use the tool to connect citizens to the right services and measure community impact.

Long-term care insurance carriers can help policyholders age-in-place longer, reducing early claim payouts.

Platform
Web
Task
caregiver support

Features

ongoing care plan adjustments

long-term care protection products

population impact analytics

cms-approved clinical protocol

dedicated tcare specialist support

tailored data-driven care plans

proprietary burden scoring (6 scores)

burnout risk assessment (90+ factors)

FAQs

How does TCARE measure the risk of caregiver burnout?

The platform assesses over 90 unique burnout factors to calculate risk against six proprietary burden scores. This data allows the system to create a personalized clinical care plan for each caregiver.

Is TCARE available for individual purchase?

TCARE typically partners with organizations such as employers, health plans, and government agencies to provide support as a benefit. Individuals should check with their insurance provider or employer to see if they have access to the platform.

What kind of results can health plans expect from using TCARE?

Health plans often see a 20% reduction in HCBS utilization and an average delay of 21 months for nursing home placement. These outcomes contribute to improved Star Points and CAHPS ratings for the plan.

Who provides the human support in the TCARE platform?

Caregivers work with dedicated TCARE Specialists who provide ongoing guidance and high-touch support throughout the process. These specialists help adjust care plans as the needs of the caregiver and their loved one evolve over time.

Is TCARE a certified clinical solution?

Yes, the TCARE protocol is clinically-proven, CMS-approved, and HHS-accredited. It has been developed over 15 years using extensive caregiver insights and advanced data algorithms to ensure high levels of accuracy.

Pricing Plans

Enterprise/Custom
Unknown Price

Assessment of 90+ burnout factors

Tailored clinical care plans

Dedicated TCARE Specialist support

Analytics for health plans/employers

CMS-approved protocol

Population health reporting

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