Automate complex enterprise workflows and scale business operations using custom AI agents that integrate deeply with existing CRM, ERP, and data infrastructure.
SMS-iT
Automate sales, omnichannel messaging, CRM, and ERP workflows with an agentic AI business suite designed to replace complex software stacks.
Starting at
$9/mo
About SMS-iT
SMS-iT is an agentic AI-powered business management platform designed to replace fragmented software stacks. Launched in 2022, it unifies customer relationship management (CRM), enterprise resource planning (ERP), marketing automation, and native communication channels into a single ecosystem. By incorporating over 60 pre-integrated AI microservices, the platform enables businesses to orchestrate lead acquisition, prospect nurturing, and operational tasks autonomously. In daily operations, SMS-iT functions through intelligent interfaces and automation modules. Its core operator, Staff AI, allows users to execute end-to-end platform workflows, campaigns, onboarding, and contact management via natural interactions. Built-in agentic capabilities include visual drag-and-drop workflow builders, custom AI personas, and website chatbot builders (Chat-iT). The platform natively handles two-way communications across SMS, MMS, RCS, WhatsApp, voice broadcasts, video conferencing, fax, and email without requiring external gateways, supported by decentralized gateway and SIM card routing options. SMS-iT serves diverse teams including marketing agencies, real estate firms, healthcare providers, e-commerce retailers, and high-volume outbound sales organizations. It caters to operators who need to execute multi-channel messaging and direct customer outreach while centralizing contact databases and marketing funnels without stitching together multiple subscriptions. Unlike conventional CRM and marketing stacks that require third-party tools like Zapier or Twilio, SMS-iT provides decentralized communication infrastructure and built-in lead databases supplying up to 500,000 verified leads per month. Its No-Stack architecture consolidates dialers, ERP modules, website generation, and autonomous task agents into one unified environment with included monthly AI usage credits.
SMS-iT pros & cons
Pros
- Includes monthly allocations of verified leads ranging from 50,000 to 500,000 contacts.
- Eliminates third-party SMS gateway fees through 28+ decentralized gateway and SIM card integration options.
- Provides built-in Staff AI usage credits with each tier up to $2,000 per month.
- Offers a fully customizable entry tier starting at $9 per month.
Cons
- Dedicated SMS-iT phone numbers are not included in the Starter or Business tiers.
- Advanced autonomous agents like Task-iT, Tutor-iT, and Web Agent-iT are restricted to the Enterprise plan.
- Broadcast and webinar video conferencing options require upgrading past the entry Starter plan.
SMS-iT use cases
- Outbound sales teams can leverage the multi-line dialer, verified lead databases, and automated follow-ups to contact and qualify prospects faster.
- Marketing agencies can deploy multi-channel SMS, RCS, and email campaigns across unlimited agency client sub-accounts using the Enterprise reseller license.
- Healthcare clinics can automate HIPAA-compliant patient reminders, appointments, and care inquiries using conversational AI personas.
- E-commerce businesses can deploy Chat-iT bots on their storefronts to handle 24/7 customer service questions and order tracking automatically.
SMS-iT features
- native video conferencing for p2p calls, broadcasts, and webinars
- decentralized gateways with sim card integration capabilities
- build-it ai website, funnel, and landing page generator
- smart database providing up to 500,000 verified leads per month
- unified crm and erp operations management
- agentic-ai drag-and-drop workflow and agent builder
- omnichannel messaging across sms, mms, rcs, whatsapp, voice, and email
- staff ai autonomous platform operator
SMS-iT pricing
Is SMS-iT free? No, SMS-iT doesn't offer a free plan; pricing starts at $9 / month.
RAAS-iT
$9 / month
- Fully customizable pay-as-you-go plan
- Staff AI with $100/month usage included
- Modular add-ons available
- Access to all feature categories
- Cancel or modify anytime
Starter
$299 / month
- Staff AI with $300/month usage included
- Unlimited custom Agentic-AI personas & website chatbots
- AI Insights & Recommendations
- Omnichannel communication suite
- Marketing suite (32+ Smart Tools)
- Ecommerce suite & smart automations
- Smart Database with 50,000 verified leads
- Unlimited team accounts
- P2P and C2C video conferencing
Business
$699 / month
- Everything from Starter Plan
- Staff AI with $700/month usage included
- Agentic-AI Workflow Automation & Agent Builder (Basic)
- Power Dialer + Multi-Line Dialer
- ERP (Enterprise Resource Planning) Suite
- Commerce Suite
- Smart Database with 135,000 verified leads
- Email verification for 100,000 emails
- Broadcast video conferencing
VIP
$999 / month
- Everything from Business Plan
- Staff AI with $1,000/month usage included
- 1 Free regular SMS-iT number (includes SMS/MMS, WhatsApp, RCS)
- Smart Database with 200,000 verified leads
- Email verification for 500,000 emails and email warming
- Connect (P2P, C2C, Broadcast, Webinar)
- Geo Targeting
- Smart Scraper data completer
Enterprise
$1999 / month
- Everything from VIP Plan
- Staff AI with $2,000/month usage included
- 2 Free regular SMS-iT numbers
- Reseller license with unlimited agency sub-accounts
- Agentic-AI Workflow Automation & Agent Builder (PRO)
- Tutor-iT, Task-iT, and Web Agent-iT tools
- Smart Database with 500,000 verified leads
- Email verification for 1,000,000 emails
SMS-iT FAQs
Is there a free trial available for SMS-iT?
Yes, SMS-iT provides a 7-day free trial on its plans with full access to features, no contracts, and no setup fees.
What communication channels are natively supported?
The platform supports native SMS, MMS, RCS, iMessage, WhatsApp Business, email with SMTP gateways, voice calls with smart dialers/IVR, fax, and video conferencing.
What is Staff AI?
Staff AI is an artificial intelligence interface that automates tasks across the entire platform, handling campaigns, contact management, sales, customer onboarding, and automations.
What is the Smart Database feature?
Smart Database provides subscribers with 50,000 to 500,000 monthly verified business leads depending on the chosen pricing tier.
Can I use my own SIM card to send messages?
Yes, SMS-iT includes decentralized gateway capabilities that allow users to connect their own SIM card to reduce messaging costs.
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