Realiste

Benefits:

• Possibility of relocation after successfully completing a three-month probationary period.

• Experience working on an innovative project in the AI and PropTech sectors.

• Minimal bureaucracy and agile decision-making processes.

• Startup atmosphere with ample freedom and autonomy.

• Opportunities for career growth within the company.

Responsibilities:

• Ensuring the seamless operation of the customer support service for a multilingual platform, focusing on English-speaking users.

• Managing the support department to ensure compliance with internal regulations, including timely contract processing, accurate data entry, and maintenance of analytical records.

• Resolving incoming customer inquiries promptly and efficiently.

• Collaborating with internal departments to address customer incidents effectively.

• Assisting the legal department in preparing service contracts and monitoring contract changes.

Benefits:

• Opportunities for significant career advancement and professional training

• Fully remote position with flexible working conditions

Experience Requirements:

• At least one year of relevant customer service experience

Responsibilities:

• Respond professionally and promptly to incoming investor inquiries

• Manage client communication via WhatsApp and phone calls

• Build and nurture trusting relationships by thoroughly understanding clients' needs

• Organize and lead informative Zoom consultations

• Accurately input and maintain client information in CRM systems

Experience Requirements:

• You’ve built strong working relationships with local agents who trust and rely on you

• You’re actively contributing to successful deal closures using our platform

• You’ve developed a solid understanding of our tools, workflows, and client needs

• You’ve brought fresh ideas to the table and taken initiative where you see opportunities

• You’ve helped streamline communication and ensured agents feel supported and empowered

Responsibilities:

• Supporting agents throughout the full sales cycle — from lead to close

• Distributing investment offers to agents and ensuring market visibility

• Maintaining long-term relationships with active agents in the UAE

• Coordinating and assisting in successful deal execution

• Ensuring no leads or opportunities are lost in CRM (we value clean data!)