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Notus

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About

Notus is an embedded customer intelligence platform designed to provide deep behavioral insights without requiring sensitive data to leave an organization's secure infrastructure. Built on the Notus Nexus runtime, the platform offers two primary products: Identity Resolution and Customer DNA. Identity Resolution focuses on cleaning and unifying fragmented customer records from various touchpoints into a single, persistent identifier. This creates a reliable data foundation for analytics and operations by reconciling identifiers across CRM, web, and commerce systems. Customer DNA takes this a step further by transforming these unified profiles into high-dimensional vector embeddings, capturing complex patterns in behavior, affinity, and propensity that traditional rule-based systems often miss. The platform operates as a modular architecture, allowing organizations to deploy Identity Resolution first to stabilize their data quality before layering in the advanced AI capabilities of Customer DNA. One of the most distinctive features of Notus is its ability to integrate macro-level environmental signals—such as weather forecasts, search trends, and economic indicators—directly into the customer intelligence layer. This macro signal integration allows businesses to understand the external drivers behind customer behavior, moving beyond internal data silos to gain a holistic view of why certain trends are occurring in the market. By correlating internal actions with external events, the platform helps teams anticipate shifts in demand and optimize campaigns for real-world conditions. Notus is particularly well-suited for industries with high data privacy requirements, such as finance, healthcare, or large-scale retail, where moving sensitive personally identifiable information (PII) to external SaaS environments poses significant risk. Because the AI engine runs locally within the client’s VPC or cloud environment, it ensures maximum security and compliance. It is an ideal solution for data engineering and marketing teams who need to build sophisticated lookalike models, churn predictions, or personalized recommendation engines without the overhead of complex ETL processes or the security vulnerabilities associated with third-party data replication. What differentiates Notus from standard Customer Data Platforms (CDPs) is its embedded nature and its focus on vector-based intelligence. While many CDPs act as external hubs that require data movement, Notus functions as an internal layer of the existing tech stack. The use of vector space for segmentation means that high-value audiences are discovered through mathematical similarity rather than manual, error-prone rule sets. Furthermore, its interconnected prediction model ensures that different signals—like churn risk and lifetime value—inform one another, resulting in more accurate and nuanced business forecasts than single-purpose models can provide.

Pros & Cons

Deploys inside existing infrastructure to ensure maximum data privacy.

Fuses internal customer data with external signals like weather and economic trends.

Uses vector embeddings for more accurate, automated customer segmentation.

Modular architecture allows for standalone deployment of identity tools.

Eliminates the need for complex ETL by leveraging 100% of data in-place.

Requires internal infrastructure for deployment rather than being a pure SaaS solution.

Pricing is not transparent and requires a custom demo request.

Optimal results for Customer DNA depend on having unified profiles from Identity Resolution.

Use Cases

Marketing teams can discover high-value segments automatically and create precise lookalike audiences using vector similarity scores.

Data engineers can unify fragmented customer records across CRM and web touchpoints without moving sensitive PII to external platforms.

Retail analysts can forecast demand shifts by correlating customer purchase patterns with external search trends and weather forecasts.

Enterprises in regulated industries can implement advanced AI intelligence while maintaining 100% data residency and compliance.

Strategic planners can visualize how macro factors directly impact core KPIs and specific customer segments over time.

Platform
Web
Task
identity resolving

Features

identity resolution

holistic performance monitoring

macro signal integration

vector-based segmentation

interconnected predictive modeling

persistent identifiers

customer dna vector embeddings

notus nexus embedded runtime

FAQs

Does my customer data need to be uploaded to Notus servers?

No, Notus Nexus is an embedded runtime that deploys directly inside your own infrastructure. This ensures that sensitive customer data never leaves your security perimeter, maintaining privacy and compliance.

What is the difference between Identity Resolution and Customer DNA?

Identity Resolution unifies fragmented records into single profiles with persistent identifiers. Customer DNA is an advanced intelligence layer that encodes those profiles into vector embeddings for clustering and behavioral prediction.

Can I use Identity Resolution without Customer DNA?

Yes, Identity Resolution is a standalone product that can be deployed first to improve data quality and privacy posture. It serves as a foundation that can be enriched with Customer DNA later if needed.

What types of macro signals can the platform integrate?

The platform analyzes external data like weather forecasts, search trends, economic indicators, and media spend. These are fused with internal behavior to help you understand how the world affects your customers' actions.

How does Customer DNA improve audience segmentation?

Instead of using manual rules, Customer DNA uses vector space where mathematical distance equals behavioral similarity. This allows for the automatic discovery of high-value segments and precise lookalike modeling.

Pricing Plans

Custom
Unknown Price

Notus Nexus runtime

Identity Resolution

Customer DNA vectorization

Macro signal integration

Embedded deployment

Persistent identifiers

Predictive signals

Similarity search

Privacy-first architecture

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