New Resilience
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About
New Resilience is a specialized marketing and admissions platform designed specifically for behavioral health and addiction treatment centers. Unlike general-purpose CRMs, it integrates outreach, referral management, and admissions into a single HIPAA-compliant ecosystem. The platform aims to reduce client acquisition costs by streamlining the journey from initial lead to active admission, while also leveraging alumni networks to create a sustainable referral channel. It addresses common industry pain points such as fragmented data, slow follow-ups, and the reliance on manual spreadsheets that often lead to dropped leads and low census numbers. The platform's core functionality is built around speed and automation. It features a mobile application for iOS and Android that allows outreach teams to scan business cards and log activities in real-time, ensuring no leads are lost during field work. On the admissions side, New Resilience utilizes AI to review medical records and extract critical information within seconds, significantly reducing the time required for staff to screen potential clients. The system also includes smart workflows, an AI voice assistant for handling inbound calls, and automated intake forms to move cases faster through the pipeline. New Resilience is best suited for behavioral health facilities of various sizes, from small teams to large scaling organizations. It provides specific value to outreach coordinators who need to track relationship quality on the go, admissions teams looking to accelerate case processing, and executive leadership seeking data-driven insights into marketing ROI. Its ability to sync with existing Electronic Health Records (EHRs), call tracking software, and email providers like Gmail or Outlook ensures that data flows seamlessly across the organization without the need for manual double entry. What distinguishes New Resilience is its purpose-built approach for the behavioral health sector. While generic tools often require months of complex configuration, this platform is designed for rapid deployment. It bridges the gap between outreach efforts and clinical admissions by providing visibility into the entire referral pipeline down to the last detail. Furthermore, the inclusion of Human Centric AI focuses on assisting staff with administrative burdens—such as record reviews and smart follow-ups—rather than attempting to replace the human element essential to effective mental health treatment.
Pros & Cons
Specifically built for behavioral health workflows rather than generic CRM tools.
The platform can be set up and operational in under 30 minutes.
AI-driven medical record review reduces screening time from minutes to seconds.
Offers unlimited users on Standard and Professional tiers to support growth.
Includes a built-in referral community for sending and receiving client leads.
The entry-level Basic plan is restricted to a maximum of 3 users.
AI-powered medical record analysis is exclusive to the Professional tier.
Pricing for the Standard, Professional, and Alumni plans requires sales contact.
Advanced integrations with EHRs and call tracking are unavailable on the Basic plan.
Use Cases
Outreach coordinators can use the mobile app and card scanner to document relationships and leads instantly while in the field.
Admissions teams can accelerate the intake process by using AI to automatically extract information from medical records and screen clients.
Facility executives can use the reporting dashboard to track marketing ROI and identify bottlenecks in the referral pipeline.
Alumni managers can automate outreach campaigns to improve census numbers by maintaining long-term relationships with former clients.
Platform
Features
• ios and android mobile apps
• referral community tracking
• inbound ai voice assistant
• ios card scanner
• automated alumni outreach
• ehr and call tracking integration
• hipaa-compliant crm
• ai medical record screening
FAQs
How long does it take to get started with New Resilience?
Unlike generic CRMs that can take months to configure, New Resilience is purpose-built for behavioral health and can be operational for your team in under 30 minutes.
Is the platform HIPAA compliant?
Yes, New Resilience is a fully HIPAA-compliant and secure platform, ensuring all patient data is protected with industry-standard security and privacy practices.
Can I integrate my existing EHR and call tracking software?
The Standard and Professional plans offer integrations with standard Electronic Health Records (EHRs) and call tracking software to reduce double entry and streamline data flow.
Does the platform support mobile outreach?
Yes, the service includes native iOS and Android apps that feature an integrated card scanner and on-the-go activity logging to help outreach teams manage leads in the field.
How does the AI feature assist with medical records?
The Professional plan includes AI that can review medical records in seconds, extracting key clinical information and automatically screening clients to accelerate the admissions process.
Pricing Plans
Basic
USD3000.00 / per year• 3 users included
• HIPAA-compliant platform
• CRM for outreach and admissions
• iPhone & Android apps
• Ready-to-use reporting
• Community referral network
• Essential support
Standard
Unknown Price• Unlimited users
• Email campaigns
• EHR and Call tracking integrations
• Gmail and Outlook sync
• Client portal
• Smart follow-ups
Professional
Unknown Price• Everything in Standard
• AI on medical records
• Customizable reporting
• Custom workflows
• SSO
• 24/7 white-glove support
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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