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Hawkeye

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About

NeuBird offers Hawkeye, an AI-powered ITOps engineer designed to significantly reduce mean time to resolution (MTTR) for IT issues. It analyzes complex problems instantly, processes multiple incidents in parallel, and acts as a 10x expert across the IT stack, continuously learning and mastering new tools. NeuBird has secured significant funding and is backed by prominent investors like Microsoft's M12. The company emphasizes innovation, integrity, and customer focus in its development and operations. They are currently hiring for several engineering roles focused on AI, distributed systems, and database design.

Platform
Web
Task
itops management

Features

10x itops sme

scale your sre org

reduce mttr up to 90%

ai-powered itops

Job Opportunities

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Hawkeye

MTS Control Plane - Distributed Computing (SaaS)

AI-powered ITOps engineer that reduces MTTR, scales SRE orgs, and acts as a 10x ITOps SME.

engineeringonsiteSan Francisco Bay Area, USfull-time

Education Requirements:

  • Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field

Experience Requirements:

  • Proven experience in designing and building high-performance and secure APIs

  • Strong programming skills in Python

  • Knowledge of cloud computing, SaaS, and microservices architecture

  • Familiarity with Docker, and Kubernetes

  • Experience with performance optimization and scalability of distributed systems

Other Requirements:

  • Excellent problem-solving and debugging skills

  • Strong teamwork and communication skills

  • A passion for staying updated on emerging technologies and industry trends

Responsibilities:

  • Collaborate with cross-functional teams to design, develop, and maintain the control plane components of our distributed computing platform.

  • Implement and optimize Python-based control plane services to enable the management, orchestration, and scaling of distributed workloads.

  • Contribute to the development of SaaS offerings, ensuring they meet high standards of reliability, scalability, and security.

  • Identify performance bottlenecks and implement solutions to improve the overall efficiency of our distributed systems.

  • Actively participate in code reviews, providing and receiving feedback to maintain code quality and best practices.Stay up-to-date with the latest trends and technologies in distributed computing and SaaS to drive innovation within the company

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MTS Cognitive Database Design Engineer

AI-powered ITOps engineer that reduces MTTR, scales SRE orgs, and acts as a 10x ITOps SME.

Experience Requirements:

  • Proven experience in building and optimizing database engines

  • Prior experience with PostgreSQL extensions

Other Requirements:

  • Solid foundation in data structures, algorithms, and database design

  • Problem-solving skills and a passion for enhancing database performance

  • Excellent communication and collaboration abilities

  • Strong analytical mindset and a drive for innovation

Responsibilities:

  • Invent, design, develop, and optimize core database engines.

  • Collaborate on projects that involve NLP and machine learning applications to extract valuable insights from structured and unstructured data.

  • Tackle complex database challenges, including schema design, query optimization, and distributed data processing.

  • Stay current with emerging trends in database management, NLP, and machine learning

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AI Engineer

AI-powered ITOps engineer that reduces MTTR, scales SRE orgs, and acts as a 10x ITOps SME.

Education Requirements:

  • Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field

Experience Requirements:

  • Experience with model training, deploying, and maintenance.

  • Strong knowledge of reinforced feedback techniques and reinforcement learning.

  • Proficiency in frameworks like PyTorch, TensorFlow, or similar.

  • Familiarity with NLP, text generation, and language understanding

Other Requirements:

  • Strong problem-solving skills and a passion for addressing complex AI challenges.

  • Excellent communication and collaboration abilities.

  • Self-motivated and eager to stay at the forefront of AI advancements

Responsibilities:

  • Lead the development and customization of large-scale language models that drive the NeuBird platform.

  • Implement and experiment with RLHF to enhance model performance and decision-making.

  • Collaborate with cross-functional teams to integrate language models into various applications and platforms.

  • Work on model fine-tuning, performance optimization, and continuous improvement.

  • Stay up-to-date with the latest research and trends in language modeling and RLHF.Contribute to research projects and technical publications.Participate in code reviews and mentorship of junior engineers

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