Kolank AI

Automate carrier communication, load tracking, and 24/7 dispatch tasks with an AI agent designed to help freight brokerages scale operations and manage chaos.

Paid api management

Paid only

Price not published

About Kolank AI

Kolank AI is a specialized automation platform designed to serve the freight brokerage industry by managing the complex, round-the-clock communications required for logistics. The tool acts as an intelligent AI agent that integrates into existing workflows to handle repetitive dispatch tasks, such as check calls, status updates, and document collection. By automating these routine interactions, it allows freight brokers to maintain 24/7 coverage without the need for large offshore teams or overburdening their local staff with after-hours emergencies like carrier cancellations or driver breakdowns. The platform functions by connecting to various communication channels, including email, WhatsApp, Telegram, and Google Chat, where it interacts directly with carriers and customers. It uses freight-native intelligence to understand industry-specific terminology, MC numbers, and documentation like PODs and BOLs. When a load is in transit, the AI proactively performs check calls and provides ETA updates. If a crisis occurs, such as a reefer temperature alert or a last-minute cancellation, the system is capable of instantly searching carrier networks for backups and notifying customers, often resolving issues before the brokerage team even starts their workday. Kolank AI is particularly beneficial for small to mid-sized freight brokerages looking to scale without significantly increasing headcount. Small teams handling 50-200 loads per month can use the tool to provide professional service, while larger brokerages can automate the mundane data entry and follow-up tasks that consume dispatcher time. Because the tool integrates via email and API with major TMS platforms like McLeod or Turvo, it fits into existing processes rather than requiring a total overhaul of technical infrastructure. What distinguishes Kolank from generic tools is its deep focus on the "chaos" of freight. Unlike basic tracking software, Kolank actively engages in problem-solving and communication. It provides a layer of oversight where the human broker remains in control—approving critical decisions like rate confirmations—while the AI handles high-volume interactions. This approach ensures high service standards while benefiting from the efficiency of modern artificial intelligence.

Kolank AI pros & cons

Pros

Provides true 24/7 dispatch coverage for emergencies like carrier cancellations or 2 AM breakdowns.
Integrates seamlessly with established TMS platforms including McLeod, Tai, and Turvo.
Supports multi-channel communication across Email, WhatsApp, Telegram, and Google Chat.
Automates the extraction and filing of critical documents like PODs, BOLs, and invoices.
Maintains broker control by requiring human approval for rate confirmations and carrier assignments.

Cons

Pricing details are not publicly disclosed and require a direct demo for information.
Onboarding is subject to limited capacity which may affect immediate availability.
Functionality is strictly tailored to the freight industry, limiting its use in other sectors.
Requires active API or email integration to function effectively within a brokerage's workflow.

Kolank AI use cases

Small freight brokerages can provide 24/7 customer service and tracking without hiring additional night-shift dispatchers.
Scaling logistics firms can automate the extraction of data from PODs and BOLs to eliminate manual entry into their TMS.
Dispatchers can use the AI to handle routine check calls and ETA updates, freeing them to focus on negotiating rates and booking loads.
Logistics managers can set up automatic escalation for temperature alerts on reefers to protect cargo and maintain a documented chain of custody.

Kolank AI features

automated carrier invoice verification
real-time crisis management
ai-powered load matching
proactive customer status notifications
automated pod and bol processing
carrier authority and insurance verification
24/7 automated check calls
multi-channel carrier communication

Kolank AI pricing

Is Kolank AI free? No, Kolank AI doesn't offer a free plan.

Custom

Price varies

24/7 Dispatch Automation
Multi-channel AI Agent
TMS Integration (McLeod, Turvo, etc.)
Carrier Verification
Automated Document Processing
Load Matching Engine
Proactive Customer Updates
Crisis Management Escalation

Kolank AI FAQs

What is freight broker automation software?

This software uses AI to handle repetitive dispatch tasks like carrier communication, load tracking, and check calls. It replaces manual email and phone management with automated workflows so teams can focus on growth.

What if the AI makes a mistake on a load?

Brokers remain in control of every critical decision. The AI drafts responses and suggests actions, but items like rate confirmations and carrier assignments require human approval before being finalized.

Will this work with my current TMS?

Yes, Kolank works alongside existing systems like McLeod, Tai, and Turvo. Integration is handled via email and API connections to ensure current workflows remain intact while automating routine data entry.

How long does the setup process take?

Setup is designed to be immediate. By connecting your email, the AI agent can begin processing carrier and customer communications within minutes without requiring complex IT projects or long wait times.

What communication channels does Kolank AI support?

The platform supports a wide range of channels including Email, Google Chat, Telegram, WhatsApp, Slack, SMS, and phone integration, allowing brokers to communicate wherever their carriers prefer.

Ratings & reviews

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