IONI
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About
IONI is an AI-powered platform that helps businesses automate customer interactions, streamline operations, and gain real-time insights. It offers features like gap analysis, document drafting, and real-time insights, focusing on compliance and customer support. It uses OpenAI's GPT-4 and integrates with various third-party tools. IONI allows for customization of chatbots and workflows, supporting multiple languages and offering a user-friendly interface.
Platform
Task
Features
• document drafting
• real-time insights
• automated customer support
• gap analysis
• widget customization
• customizable bot behavior
• document and pdf processing
• realtime voice ai integration
FAQs
What is ioni?
IONI is an AI-powered platform creating intelligent agents to streamline business operations. It automates customer interactions, integrates with third-party tools, offers real-time analytics, and supports diverse industries.
What are the main features?
Automated Customer Support, Realtime Voice AI Integration, Document and PDF Processing, Customizable Bot Behavior, Widget Customization, Multilingual Support, Custom Prompt Settings, Analytics Dashboard.
Is ioni an AI chatbot?
ioni isn't just a chatbot; it's an AI Agent builder. Create, customize, and deploy AI Agents on your website to automate workflows and perform various tasks.
How can I transfer my data and information to ioni?
Book a demo with our AI Expert for guidance on data and information transfer to ioni.
What is the main tech stack used in ioni?
Javascript and Python are used. The front-end uses ReactJS and Redux, while the back-end uses NodeJS. The main database architecture is hosted on AWS.
What kind of AI technologies is ioni leveraging?
ioni uses OpenAI's GPT-4, embeddings for AI-powered search, and prompt engineering for text manipulation.
How ioni is ensuring accuracy in the responses?
Real application users verify accuracy and provide feedback, improving the AI algorithm daily.
Can I upload various file formats like .pdf, .xls, and others for ioni to use?
Currently, Text, Doc, Docx, PDF, HTML, and individual URLs are accepted to enrich the knowledge base.
Can ioni be integrated with 3rd party services, such as Email clients, Messengers, SMS services, Payment providers, etc?
Our team can manually integrate ioni with your 3rd party service if it has a relevant API and the necessary technical capabilities.
What are the main advantages of using ioni for my business?
IONI automates customer support, streamlines operations, improves efficiency, offers customizable workflows and multilingual support, provides real-time analytics, and seamlessly integrates with various systems, enhancing productivity and customer experience.
I have never tried any automation before because I am afraid of using AI while answering to the customers. How can I make sure that ioni’s answers will be acceptable to my clients?
We utilize advanced AI for user understanding. While we can't guarantee 100% human-like responses, our algorithms improve daily.
Do you take any responsibility if the generated answer is not correct or not as expected?
We strive for top-level accuracy, but response quality depends on the completeness of the knowledge base, as the AI generates replies based on that data.
Are there any limitations to the output or response length of ioni?
Currently, there are no limitations on output or response length. The AI determines length based on the answer's complexity and the customer's request. You can regenerate responses if needed.
How many languages do you support?
We currently support more than 80 languages.
Job Opportunities
There are currently no job postings for this AI tool.
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