Infomail
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About
Infomail.ai is an email marketing platform that leverages AI technology to help businesses communicate with their customers. It offers features such as AI-powered content generation for newsletters, product descriptions, and social media posts in over 50 languages. The platform also provides an AI editor and customizable templates for creating engaging emails. Founded in 2002, Infomail manages the sending of millions of emails daily and offers support via phone, email, or chat.
Platform
Task
Features
• template creation
• social media post creation
• ai-powered email content generation
• 50+ languages supported
• newsletter creation
• secure email sending
• ai-driven email editor
• product description creation
FAQs
What is the GDPR? What does Infomail do to comply with the regulation?
The GDPR has changed the rules on privacy and the public’s attitude towards the handling of personal data. We’ve written a dedicated page for more information on the matter. Infomail allows you to request subscription to your lists with the double opt-in formula.
What is Infomail’s policy on the processing of personal data?
Managing personal data is fundamental. That’s why we have described the processing methods in our Privacy Policy document. To become Infomail users, it is mandatory to explicitly read and accept the expressed conditions.
What is meant by the term ‘spam’?
Spam is an unwanted email message, usually sent without a prior request. It can be sent by companies or individuals, with varying contents. Spam is a crime, as it goes against privacy laws.
Where can the addresses to be used in an email marketing campaign come from?
Email addresses for email marketing campaigns can be collected directly from the company by requesting them from current and potential customers, usually on their own website through subscription forms or through specific direct marketing and social campaigns.
How can I acquire new addresses?
To acquire new addresses, it is essential to include a registration or subscription form for your newsletter on your website, explicitly stating the type of data processing that will be carried out on the collected data.
Can I modify the registration form and customize it with other fields?
It is possible to modify the registration form by adding new fields, choosing the data entry mode (free text, drop-down menu, single choice, multiple choice), and deciding whether or not to make them mandatory.
What happens if a user requests to be removed from a list?
Users who request to have their email address removed from a list and confirm their action are blocked by the system. Therefore, it will not be possible to send any further communications to those addresses.
What is a CSV file?
A CSV (“Comma Separated Value”) file is a text file in which the fields are separated by a punctuation mark, usually a comma (,) or a semicolon (;).
Do Infomail templates display well on smartphones?
Infomail templates are displayed correctly on all devices and tested on the most popular email clients. Each template can be easily adapted to your needs in just a few clicks.
What computer skills are required? Do I need to be a technology expert?
Infomail offers intuitive tools that allow you to create effective and professional newsletters and manage your lists and contacts effectively. You can consult our User Manual and the FAQ section or contact our support.
Can I customize the communication so that the recipients’ first and last names appear automatically?
To make sure that users see their first and last name in the communication they receive, you need to act in the email editor and click on the “Merge tag” button at the point of interest.
Is it possible to modify the pre-set graphic templates?
All graphic templates uploaded to Infomail can be fully modified. You can select the one that best suits your needs and proceed with modification interventions: change the text, its size and color, insert your images and resize them as you wish, change the background color.
Can I attach a file? How can I do it?
On Infomail, you can attach files as a link inserted in the email. First of all, it is necessary to upload the attachment to the platform by selecting the “Attachments” menu item.
Are emails sent immediately? Can I communicate promptly?
Infomail sends your communications immediately unless you choose to schedule the shipment for a specific time.
Can I add a new sender and a new email address for my shipment?
It is possible to add a new sender under “Personal Data,” and create a new sender and email address to choose from at the time of shipment.
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