iEngage
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About
iEngage, developed by Aikon Labs, is an AI-powered API platform designed to enhance knowledge management by extracting valuable information from unstructured data such as conversations. It provides over 200 APIs that can seamlessly connect with various systems, facilitating the storage and access of insights that would otherwise remain unutilized as dark data. The platform supports multiple data types including text, audio, and video. It also offers applications like FreshEngage to improve customer support and Ariv.ai to assist users in tracking information across channels. The goal is to democratize knowledge and optimize information sharing, thereby increasing productivity among knowledge workers.
Platform
Features
• personal knowledge assistant with ariv
• creates an accessible enterprise knowledge graph
• utilizes machine intelligence for insight extraction
• enhances customer support with freshengage
• integrates with systems of record and engagement
• supports text, audio, and video
• 200+ apis for data extraction
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