Cohezion
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About
Cohezion is an agentic platform designed to bridge the gap between game developers and their player communities. By leveraging AI agents, the platform automates the process of gathering, clarifying, and organizing player input from platforms like Discord. Its primary purpose is to convert raw, often messy community data into structured insights that development teams can use to prioritize roadmaps and fix critical issues faster. The tool acts as a layer of "Level 2 support," interacting with users to ensure that every report submitted is high-fidelity and contains the necessary technical context. The platform functions through three core modules: Bug Reports, Feedback, and Community Analytics. The bug reporting workflow identifies issues in Discord and engages the user to collect specific details, eventually generating a comprehensive summary for internal review. Similarly, the feedback agent conducts automated interviews with players to uncover the reasoning behind their requests. All this data is seamlessly pushed to project management tools and Kanban boards. For community managers, the analytics agent provides a bird's-eye view of conversations, highlighting trending topics and diagnosing the general health of the community. Cohezion is ideally suited for game studios of all sizes, from indie developers to large-scale publishers like Scopely and 2K. It is particularly beneficial for teams looking to scale their community management without immediately hiring additional staff, as the AI handles the initial triage and clarification phases. By centralizing feedback from disparate social channels into a single dashboard, it allows production teams to make data-led decisions rather than relying on anecdotal evidence from high-volume chat rooms. What sets Cohezion apart is its proactive approach to data collection. While many tools simply aggregate messages, Cohezion’s agentic nature allows it to follow up with users automatically. This ensures that developers receive actionable information rather than vague complaints. Furthermore, its specific focus on the gaming industry means the workflows are tailored for the unique lifecycle of a game, from early inception through post-launch live operations, including features like auto-generated patch notes.
Pros & Cons
Automates Level 2 support by interviewing users for missing bug details.
Native integration with Discord simplifies community management workflows.
Provides daily diagnostic reports on community trends and conversation patterns.
Directly correlates bug reports with feedback to help prioritize development roadmaps.
Allows teams to delay hiring dedicated community managers by automating triage tasks.
Pricing is not transparent and requires a demo for most service tiers.
Automated patch notes feature is currently in early access and may have limitations.
Primary integration focus is heavily weighted toward Discord-based communities.
Some features require manual customer success onboarding for initial setup.
Use Cases
Indie game developers can automate the collection of high-fidelity bug reports without needing a dedicated support team.
Community managers can use the analytics agent to quickly identify trending player complaints across high-volume Discord servers.
Production leads can sync player feedback directly to Kanban boards to make data-driven decisions on upcoming features.
Game publishers can manage multiple titles from inception to post-launch using the unified feedback and analytics suite.
Customer success teams can leverage automated Level 2 support to ensure developer teams receive actionable, summarized reports.
Platform
Features
• level 2 support automation
• trend pattern analysis
• bug reporting web app
• auto-generated patch notes
• kanban board syncing
• ai-powered community diagnostics
• automated feedback interviews
• discord native integration
FAQs
How does the bug reporting workflow interact with Discord?
The platform natively integrates with Discord to automate bug reporting. It interacts directly with users to collect specific details and creates a comprehensive summary for development teams.
Can I integrate Cohezion with my existing project management tools?
Yes, Cohezion provides native integrations with project management and Kanban tools. This allows user feedback and bug reports to be sent directly to your development board for review.
What kind of community analytics does the platform provide?
The AI analytics agent provides a diagnostic of your community by highlighting trending topics and key messages. It also generates daily reports on patterns and trends across social conversations.
Does Cohezion offer a free trial?
Cohezion offers a 30-day free trial for its Bug Reports plan. This allows teams to unlock insights and test the automated workflows before committing to a paid subscription.
Pricing Plans
Bug Reports
Unknown Price• Bug reporting workflow within Discord
• Bug reporting web app
• Project management integrations
• Bug reporting analytics dashboard
• Auto-generated patch notes (early access)
• Customer success onboarding (1hr/mo)
Feedback
Unknown Price• Feedback workflow within Discord
• Project management integrations
• Feedback web app
• Auto-generated patch notes (early access)
• Customer success onboarding (1hr/mo)
Community Analytics
Unknown Price• Discord server analytics
• Daily reports of patterns and trends
• Search key topics for deep insights
• Bug report and feedback correlation
• Customer success onboarding (1hr/mo)
Enterprise
Unknown Price• Everything in Bug Reports, Feedback, and Analytics
• Volume and bundle discounts
• Dedicated CSM
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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